Touch ID won't recognize my fingerprint

Discussion in 'iPhone 5S' started by dinosaur1, Sep 25, 2013.

  1. dinosaur1

    dinosaur1 Member
    Silver

    Nov 10, 2007
    2
    I tried with 3 different fingers and my fingerprint reader doesn't work. Help! What am I doing wrong?


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  2. Docd

    Docd Contributor
    Silver

    Oct 16, 2011
    59
    Make sure are leaving finger there until it vibrates before you lift it each time when programming your print.


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    #2 Docd, Sep 25, 2013
    Last edited by a moderator: Dec 13, 2013
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  4. dinosaur1

    dinosaur1 Member
    Silver

    Nov 10, 2007
    2
    Tried still won't work. When the screen is off how do I do it the correct way?

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    #3 dinosaur1, Sep 25, 2013
    Last edited by a moderator: Dec 13, 2013
  5. chris

    chris Administrator
    Administrator

    Jun 10, 2006
    1,691
    You have to press the sleep/wake button. With the iPhone awake, press your finger lightly on the home button/fingerprint sensor.

    You made it through the setup process ok? Your fingerprints are registered?
     
  6. dinosaur1

    dinosaur1 Member
    Silver

    Nov 10, 2007
    2
    I did all of that and nothing. I see others are having issues as we'll.


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  7. chris

    chris Administrator
    Administrator

    Jun 10, 2006
    1,691
    I'd suggest setting up a new fingerprint. When you do, be sure to move it around in between each scan. This will allow Touch ID to get a better scan and might be less temperamental when you try to unlock your iPhone.

    I did have an issue with my first fingerprint. Odd, it was set up and nothing I did would make it recognize my finger. I haven't had an issue after rescanning, so maybe it has something to do with the scan.
     
  8. dinosaur1

    dinosaur1 Member
    Silver

    Nov 10, 2007
    2
    I tried using different finger still nothing. Is the phone defective?


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  9. dinosaur1

    dinosaur1 Member
    Silver

    Nov 10, 2007
    2
    Pass code unlock was off. I got it to work.


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  10. Napoleon PhoneApart

    Senior Moderator

    Jun 19, 2007
    3,568
  11. dallasjetfan

    dallasjetfan Member
    Bronze

    Oct 15, 2011
    20
    Hurry up and commit as many crimes as possible!
     

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