Touch screen problem

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oriolesfan23

Member
Bronze
Jun 29, 2007
303
0
16
Virginia
#1
The top half of my iPhone's screen isn't responding properly when I touch it. Would I have to send this to Apple for them to repair it, or could I just exchange it for a new one at the store?
 

BWGrapher

New Member
Bronze
Jun 19, 2007
55
0
0
#3
I have similar problem..

Mine is not responding properly on very bottom part.
For example, I can't use very bottom line of keyboard.

Also, I tried everything to fix it except going Apple store.
I did reboot, reset, restore and updates, but it was not fixed.
Therefore, I'm planing to go to Apple store.
I'll tell you when I come back.
 

Michael Baturin

Evangelist
Gold
Jul 11, 2007
1,744
238
63
31
South Jersey
#5
Take it to the Apple store and they will exchange it.

My roommate is on his 3rd iPhone due to this same issue.
Ha good luck. Mine had the same problem and is currently (since Monday), not in my possession as it had to be sent back to Apple for "repairs". In the meantime I was charged $30 for a loaner.

The status website reads that my phone is in (since Monday):

Step 1 - Request
Shipment to repair center pending (27-Aug-2007)

Maybe my Apple store just sucks.
 

LEVID

New Member
Jul 20, 2007
5
0
0
#10
mine lost a complete row just above the bottom 4 buttons... Dead zone was equal to the size of the normal icons and prevented me from text messaging... I made an appointment with the Apple store.. went it and got a new one.. Was in and out with a new phone in probably 30 minutes