Touchscreen Issue.. have you had one also?

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RchGrav

New Member
Bronze
Jun 8, 2007
242
0
0
#1
Hi Everyone,

I wanted to see if anyone else has had a touchscreen issue. Not the type of issue where the iPhone is slow to respond or could be fixed by a reset, but an actual issue where the iPhone has stopped responding to touch on some or all of the screen. I could not dial numbers 4, 5, or 6 when looking at the keypad in the telephone. It was also disrupting pressing buttons on a few of the dialog boxes which came up. For example, the screen where you enter your voicemail PIN, I couldn't hit ok or cancel. (These were both on the same region of the screen.)

I tried powering off, I tried doing a full reset, and I also did a Restore though iTunes and erased my whole phone back to factory settings, all without success. It seemed like an actual hardware problem.

I am now on my THIRD iPhone, the first two iPhones were swapped out for this same problem. It didn't happen right away, it took a week or two.

Ok, now FINAL QUESTION.... if this DID happen to you, have you loaded any custom graphics or ringtones into your iPhone? Because I did load a couple of custom ringtones and also installed a different skin using jailbreak and iPhoneinterface. I don't see how doing this could cause a hardware problem like this, and most likely its completely unrelated. I'd just like to COMPLETELY rule this out so I can get back to customizing!

I'd love to hear some feedback on this one!
 

Conan

New Member
Bronze
Jul 19, 2007
374
0
0
#2
wow, hope the 3rd iPhone works out for you. I personally haven't had a touchscreen problem..yes at times the screen doesn't respond but a restart fixes that. Hope I never have that problem since getting to the Apple store is a pain. iam also surprised that they took the phone back after you edited it... I thought that stuff voided the warranty and such.
 

RchGrav

New Member
Bronze
Jun 8, 2007
242
0
0
#3
wow, hope the 3rd iPhone works out for you. I personally haven't had a touchscreen problem..yes at times the screen doesn't respond but a restart fixes that. Hope I never have that problem since getting to the Apple store is a pain. iam also surprised that they took the phone back after you edited it... I thought that stuff voided the warranty and such.

Ha! Well so much for the third phone working out for me. This one won't play videos downloaded from the iTunes store. The videos are completely scrambled and corrupt during playback. Man oh man, are they going to hate seeing me again! This is getting ridiculous!~
 

Sleeper

New Member
Bronze
Jul 21, 2007
256
0
0
#4
Don't worry about it. Faulty units occur, you've just been unlucky and the guys at the store will sort you out eventually.
 

RchGrav

New Member
Bronze
Jun 8, 2007
242
0
0
#5
wow, hope the 3rd iPhone works out for you. I personally haven't had a touchscreen problem..yes at times the screen doesn't respond but a restart fixes that. Hope I never have that problem since getting to the Apple store is a pain. iam also surprised that they took the phone back after you edited it... I thought that stuff voided the warranty and such.
About editing graphics and adding ringtones... if you do a restore it basically puts the phone back to factory settings.
 

totalsportsnut

New Member
Bronze
Jul 2, 2007
52
0
0
Eugene, Oregon
#8
Happened to me. I hade my 8GB a little over 2 weeks and the top portion of the screen went dead. My phone was 100% stock and not altered in anyway. Apple overnighted me a loaner while they repair, or replace mine.
 

RchGrav

New Member
Bronze
Jun 8, 2007
242
0
0
#9
It happened to me. I swapped it out about almost a week ago. Curiously, it coincidentally happened right after I installed my BSE skin. I wonder if that had anything to do with it. I haven't done any customizations. Funny story though about when I returned it.
Read about it here:
WARNING! Close hacking websites before you take your iPhone to the Apple store!

Uh Oh... I also has the Best Skins Ever full body skin! I had 2 touch screen failures and both had the Best Skins Ever full body skin on the phone!

This is scary.. Now I want to start a poll to see who has had the best skins ever product and if anyone has experienced the touchscreen failures!

I have another BSE skin on order to put on my new phone which I got today.... Which by the way is absolutely perfect! I wonder if it had anything to do with it...
 
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