trouble with software update

Discussion in 'iPhone 4' started by aceruland, Jul 30, 2013.

  1. aceruland

    aceruland New Member

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    My son updated his software (he has an iPhone 4) but the phone is now running very slow and some functions don't work. He tried to system restore to a date previous to the update but he got a message while trying to system restore which said the firmware could not be restored. Any suggestions? Thanks!
     
  2. up10ad

    up10ad Genius
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    The latest firmware for iPhone 4 is 6.1.3 and if he upgraded from an earlier version he cannot roll back because the restore process checks with Apple, and they don't allow older versions to be installed (they don't sign it any longer).

    Elaborate on the specific problems and perhaps someone here can help.
     
  3. AdamDaieh

    AdamDaieh Member
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    Did he update the ios using his phone or iTunes?
     
  4. aceruland

    aceruland New Member

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    He updated to 7.0 using an Apple software update but is not a beta tester.......it has really slowed down his phone and he wants to scrap the 7.0 and return to 6.1.3. I read about a possible fix which involves putting the phone in DFU mode and doing a system restore through I-Tunes with the phone in DFU mode.....any experience with that and will that work?
    thx
     
  5. aceruland

    aceruland New Member

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    updated through I-Tunes
     
  6. Europa

    Europa Moderator
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