Turn passcode off

Francois

Member
Bronze
Nov 18, 2012
34
3
8
#1
Why am I unable to turn my passcode off? The option is low-lighted.


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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,453
5,578
113
Utah
#2
Is this is an iPad owned by your employer and/or set up with an enterprise email and exchange server? If so, it might have a restriction which is prohibiting disabling the passcode. The only way to turn off the passcode if that's the case is to disable the exchange service access to email.

If it's not an employee iPad, just try rebooting and then disabling the passcode.
 

Francois

Member
Bronze
Nov 18, 2012
34
3
8
#3
Hi Europa

Private iPad. But thanks, that did the trick. I setup an Exchange email account to my company email recently and simply deleted it again now and I can turn the passcode off again.


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