Unable to connect iPhone 5s using iTunes

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rugved1118

Member
Silver
Sep 27, 2013
637
13
18
#1
Hello,
Am getting this error while connecting my iphone 5s on itunes on ubuntu vmware workstation. Can anyone please help me resolve it ?
ImageUploadedByiCafe Forums1428985602.001687.jpg
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#7
Was it connecting before and just stopped or did you just install iTunes and haven't been able to get it to mount yet? Which version of Ubuntu and iOS do you have? Each new version of iOS 8 breaks mounting an iPhone/iPad until Ubuntu is updated, so if you just updated to iOS 8.3, you'll need to wait for an Ubuntu update.