Unable to connect iPhone 5s using iTunes

rugved1118

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Silver
Sep 27, 2013
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Hello,
Am getting this error while connecting my iphone 5s on itunes on ubuntu vmware workstation. Can anyone please help me resolve it ?
ImageUploadedByiCafe Forums1428985602.001687.jpg
 

Europa

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Dec 12, 2008
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Utah
Was it connecting before and just stopped or did you just install iTunes and haven't been able to get it to mount yet? Which version of Ubuntu and iOS do you have? Each new version of iOS 8 breaks mounting an iPhone/iPad until Ubuntu is updated, so if you just updated to iOS 8.3, you'll need to wait for an Ubuntu update.