Unable to receive incoming calls on iPhone 4?

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rugved1118

Member
Silver
Sep 27, 2013
637
13
18
#1
Hello,
My wife's iPhone 4 gets hanged suddenly. She can see incoming calls but is unable to receive them and can see all messages also. Can anyone give me a remedy?


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-- iPhone5, iPhone4 and ipad2-wifi+3G
 
Last edited by a moderator:

rugved1118

Member
Silver
Sep 27, 2013
637
13
18
#3
Have you tried "Reset Network" in settings?
I tried ... Seems to work fine now... Hopefully this should work. If problem still persist, is there any other solution ?


Sent from my iPhone using iCafe Forums

-- iPhone5, iPhone4 and ipad2-wifi+3G
 

rugved1118

Member
Silver
Sep 27, 2013
637
13
18
#5
Hello,
The problem came up again. I did 'Reset network' 15 days back again and the problem come up after every 15-30 days. Is ther any reset to be made or aby other solution ?


Sent from my iPhone using iCafe Forums

-- iPhone5, iPhone4 and ipad2-wifi+3G
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#6
Hello,
The problem came up again. I did 'Reset network' 15 days back again and the problem come up after every 15-30 days. Is ther any reset to be made or aby other solution ?
Try a restore to factory settings or resetting all settings. If you don't want to do that. Just reset the network settings every so often.
 

Ledsteplin

Genius
Gold
Oct 29, 2013
4,791
979
113
65
Florence, AL
#8
@rugved1118 , You might want to consider an iPhone upgrade for your wife. There's some great deals on the iPhone 5c. My wife got one free on contract with Verizon. She loves it. A factory restore may fix the 4, but it won't get iOS 8 later this fall.
 

rugved1118

Member
Silver
Sep 27, 2013
637
13
18
#9
Try a restore to factory settings or resetting all settings. If you don't want to do that. Just reset the network settings every so often.
Will factory restore delete all data and apps ? What would happen to purchased apps such as whatsapp and others ? There are few which are downloaded directly through wifi which is not seen in iTunes which i feel is strange...


Sent from my iPhone using iCafe Forums

-- iPhone5, iPhone4 and ipad2-wifi+3G
 

rugved1118

Member
Silver
Sep 27, 2013
637
13
18
#10
@rugved1118 , You might want to consider an iPhone upgrade for your wife. There's some great deals on the iPhone 5c. My wife got one free on contract with Verizon. She loves it. A factory restore may fix the 4, but it won't get iOS 8 later this fall.
Hello,
There is no contract scheme available in india which is the saddest part as compared to other countries..


Sent from my iPhone using iCafe Forums

-- iPhone5, iPhone4 and ipad2-wifi+3G
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#11
Will factory restore delete all data and apps ? What would happen to purchased apps such as whatsapp and others ? There are few which are downloaded directly through wifi which is not seen in iTunes which i feel is strange...


Sent from my iPhone using iCafe Forums

-- iPhone5, iPhone4 and ipad2-wifi+3G
You'll lose your texts and settings, but data that is synced through iCloud will restore when you login to iCloud. Apps can be synced back on for free. Apps that have been pulled from the App Store can be synced back on as long as you sync with iTunes on a computer. Otherwise, they will be gone for good.
 

rugved1118

Member
Silver
Sep 27, 2013
637
13
18
#12
You'll lose your texts and settings, but data that is synced through iCloud will restore when you login to iCloud. Apps can be synced back on for free. Apps that have been pulled from the App Store can be synced back on as long as you sync with iTunes on a computer. Otherwise, they will be gone for good.
You said data will be synced using icloud but i never use icloud. Instead i have a regular backup using iTunes from my laptop. So, can i restore from iTunes after applying factory restore ?


Sent from my iPhone using iCafe Forums

-- iPhone5, iPhone4 and ipad2-wifi+3G
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#13
You said data will be synced using icloud but i never use icloud. Instead i have a regular backup using iTunes from my laptop. So, can i restore from iTunes after applying factory restore ?
That's not a factory restore; it's a restore from backup. Restores from backup are less likely to solve problems. I recommend setting up iCloud syncing even if you decide not to restore. I can't think of any reason not to use it. It's a great service and it's free. You don't have to rely on those backups for things like contacts and bookmarks if you use iCloud syncing. You can continue to backup in iTunes if you want. You don't have to use iCloud for your backups to use iCloud for syncing notes, bookmarks, contacts, etc. iCloud syncing and backups are two different things that are independent of each other.