Updating iPhone 5s error 50 + 18

Discussion in 'iPhone 5S' started by bikerboy, Oct 16, 2015.

  1. bikerboy

    bikerboy Member
    Bronze

    Joined:
    Jun 20, 2009
    Likes Received:
    4
    hello all
    while trying to update a friends 5s to 9.0.2 i continued to get errors 50 and 18
    itunes is latest version , tried restarting laptop and iPhone , nothing seems to get me past it, the phone refuse to restore and have the connect to iTunes sign when turned on , please help , best regards .
     
  2. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,470
  3. bikerboy

    bikerboy Member
    Bronze

    Joined:
    Jun 20, 2009
    Likes Received:
    4
    It doesn't let me do anything as it always in " connect to iTunes ".
     
  4. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,470
    That means you haven't correctly put it in DFU mode. The screen will go black once it's in DFU. It can be a little tricky with the timing, so watch some videos on how to put it in DFU mode and try it until you get it right. You'll see a popup in iTunes once it in.
     
  5. bikerboy

    bikerboy Member
    Bronze

    Joined:
    Jun 20, 2009
    Likes Received:
    4
    I did that, it started restoring iPhone software after like 55% bar filled on the iPhone screen, I got error " phone can't be restored unknown error 50 "
    Help me :p
     
  6. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,470
    Are you using a different USB port and a different Lightning cable? If switching those doesn't help, delete the firmware file and download it again. If you still get error 50, try restoring on a different computer.
     
  7. bikerboy

    bikerboy Member
    Bronze

    Joined:
    Jun 20, 2009
    Likes Received:
    4
    I actually went a head and changed the laptop and the cable just incase and currently downloading the update once more.
    Keeping my hopes up , I'll find out if it works out by the morning :p
     
  8. Napoleon PhoneApart

    Senior Moderator

    Joined:
    Jun 19, 2007
    Likes Received:
    4,442
    Let us know how it goes. We'll send the rescue dogs in if necessary.
     
  9. bikerboy

    bikerboy Member
    Bronze

    Joined:
    Jun 20, 2009
    Likes Received:
    4
    Still getting the same error using other laptop and other cable with fresh download, send the rescue dogs please.
     
  10. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,470
    Are you putting it in DFU mode on the other laptop? Are you certain it's actually in DFU mode? This is crucial. Low-number error codes like that must have the iPhone correctly placed in DFU to resolve.
     
  11. bikerboy

    bikerboy Member
    Bronze

    Joined:
    Jun 20, 2009
    Likes Received:
    4
  12. Smit

    Smit New Member

    Joined:
    Dec 21, 2015
    Likes Received:
    0
    Please help me I have the same problem :(:cry:
     
  13. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,470
    Put it in DFU mode and restore. I posted directions for that in this thread.
     

Share This Page