updating to 5.0.1

Discussion in 'iOS Software' started by Kathie Rebman, Jan 21, 2012.

  1. Kathie Rebman

    Kathie Rebman Member
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    Twice now my husband has updated to 5.0.1 and about a week later he really has a problem hearing others on his phone, (yes his volume is up). They replaced his phone once and now he has to have it replaced again!

    Has anyone else experienced this?
     
  2. Rugaby

    Rugaby Genius
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    Had he tried
    ImageUploadedByiCafe1327200541.237793.jpg
    I kid I kid
    Are you saying that his new phone didn't come with 5.01 on it already?
    Did this problem only occur after upgrading?
     
  3. Kathie Rebman

    Kathie Rebman Member
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    he got a new phone after his phone did this and it had 5.0, yes after upgrading. I tried it and you can hardly hear it ring when you call someone and barely hear them talk.
     
  4. Rugaby

    Rugaby Genius
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    Has he tried simple things like a hard reset? Maybe even a restore?
     
  5. Kathie Rebman

    Kathie Rebman Member
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    yes I did, both
     
  6. Rugaby

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    Even a restore to factory settings? Web you did that could he be heard and then it went away when he upgraded again after the restore?
     
  7. Kathie Rebman

    Kathie Rebman Member
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    I did not upgrade again, I am taking it back to Apple Store and get another phone.
     
  8. Rugaby

    Rugaby Genius
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    Does the sound work now?
     
  9. Kathie Rebman

    Kathie Rebman Member
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    no you still cannot hear well when someone is on the other end.
     
  10. Rugaby

    Rugaby Genius
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    Then that would appear to be a hardware problem not a software problem. I don't see how a software upgrade would cause a hardware problem. I think it would work or it wouldn't if it did. As in no volume At all. Not faint.
     
  11. Kathie Rebman

    Kathie Rebman Member
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    I know right? It is really weird! Two phones did it so far.

    I refuse to update mine, I have mine jailbroken. his is too.
     
  12. Rugaby

    Rugaby Genius
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    Using a case?
     

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