Voicemails won't delete

Discussion in 'iPhone 5S' started by budala15, Jan 5, 2014.

  1. budala15

    budala15 Member
    Bronze

    Joined:
    Nov 17, 2013
    Likes Received:
    0
    I deleted all voicemails yesterday. Today someone left me a voicemail and all of the previous voicemails that I deleted returned to the list. Is there a fix for this?
     
  2. Ledsteplin

    Ledsteplin Genius
    Gold

    Joined:
    Oct 29, 2013
    Likes Received:
    944
    Did you delete the "deleted voicemails" list as well?
     
  3. budala15

    budala15 Member
    Bronze

    Joined:
    Nov 17, 2013
    Likes Received:
    0
    I clicked on clear all. I thought that would delete the list?
     
  4. Ledsteplin

    Ledsteplin Genius
    Gold

    Joined:
    Oct 29, 2013
    Likes Received:
    944
    When you first delete voicemails, it stores them in "deleted voicemails". You may be seeing that. You have to delete those as well, if you don't want that record.
     
  5. budala15

    budala15 Member
    Bronze

    Joined:
    Nov 17, 2013
    Likes Received:
    0
    Correct, that's where I go and click on "Clear All".

    When I receive a new voicemail all the previous ones I deleted come back on the main list.
     
  6. Ledsteplin

    Ledsteplin Genius
    Gold

    Joined:
    Oct 29, 2013
    Likes Received:
    944
    Try a hard reset. Hold both the top button and the home button until you see the Apple logo, then release.
     
  7. budala15

    budala15 Member
    Bronze

    Joined:
    Nov 17, 2013
    Likes Received:
    0
    Tried that...
     
  8. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,435
    Found this fix on another forum. Click the quote to make it expand.

     
  9. Ledsteplin

    Ledsteplin Genius
    Gold

    Joined:
    Oct 29, 2013
    Likes Received:
    944
  10. budala15

    budala15 Member
    Bronze

    Joined:
    Nov 17, 2013
    Likes Received:
    0
  11. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,435
    Did you try the steps I posted?
     
  12. budala15

    budala15 Member
    Bronze

    Joined:
    Nov 17, 2013
    Likes Received:
    0
    I just seen that. Let me give it a shot.
     
  13. budala15

    budala15 Member
    Bronze

    Joined:
    Nov 17, 2013
    Likes Received:
    0
    I followed those steps, but didn't see a red dot above the voicemail icon. Should I repeat the steps? All of the voicemails are deleted. I'll have to test it out and leave a new voice mail to see if the old ones appear.
     
  14. macscac

    macscac Member
    Bronze

    Joined:
    Jun 17, 2009
    Likes Received:
    16
    this has happened to me a few times as well... its an odd bug
     

Share This Page