When did Apple become as bad as Microsoft

richardya

Member
Silver
Sep 24, 2007
551
9
18
#1
Anytime you need a service it is a nightmare and I believe Apple is now worse than Microsoft.

Why? I currently did an ipad erase and I am trying to set it up as new.
First: The activation server is down message comes up and it is not down
Second: I have to update to the newest Itunes, macos
Third: The apple ID message says it is wrong even thought it sends me the 2factor code on my phone
Fourth: Itunes sees my ipad library as empty but the device is not there
Fifth: There is no such thing as help so I have to make an appointment at a store

This is garbage service for pretty products. I am not asking for help, just pointing out how bad this company ha fallen.
 
Jan 14, 2017
14
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#5
The ability to take it into a store in almost any town is good service I'd say. Having however many tens or hundreds of millions of products all over the globe does not make for simple customer service.