When did Apple become as bad as Microsoft

Discussion in 'iPad Air' started by richardya, Apr 20, 2017.

  1. richardya

    richardya Member
    Silver

    Joined:
    Sep 24, 2007
    Likes Received:
    9
    Anytime you need a service it is a nightmare and I believe Apple is now worse than Microsoft.

    Why? I currently did an ipad erase and I am trying to set it up as new.
    First: The activation server is down message comes up and it is not down
    Second: I have to update to the newest Itunes, macos
    Third: The apple ID message says it is wrong even thought it sends me the 2factor code on my phone
    Fourth: Itunes sees my ipad library as empty but the device is not there
    Fifth: There is no such thing as help so I have to make an appointment at a store

    This is garbage service for pretty products. I am not asking for help, just pointing out how bad this company ha fallen.
     
  2. Ledsteplin

    Ledsteplin Genius
    Gold

    Joined:
    Oct 29, 2013
    Likes Received:
    949
    Have you been to the appointment? If not, maybe Apple's great service will help you get it all straightened out.
     
  3. RoofMonkey

    RoofMonkey Genius
    Gold

    Joined:
    Jun 21, 2010
    Likes Received:
    2,032
    You need iTunes to setup an idevice as new?
     
  4. Europa

    Europa Moderator
    Senior Moderator

    Joined:
    Dec 12, 2008
    Likes Received:
    5,443
    Apple can troubleshoot this over the phone. What time did you call?
     
  5. timscookie

    timscookie New Member

    Joined:
    Jan 14, 2017
    Likes Received:
    1
    The ability to take it into a store in almost any town is good service I'd say. Having however many tens or hundreds of millions of products all over the globe does not make for simple customer service.
     

Share This Page