When did Apple become as bad as Microsoft

Discussion in 'iPad Air' started by richardya, Apr 20, 2017.

  1. richardya

    richardya Member

    Sep 24, 2007
    Likes Received:
    Anytime you need a service it is a nightmare and I believe Apple is now worse than Microsoft.

    Why? I currently did an ipad erase and I am trying to set it up as new.
    First: The activation server is down message comes up and it is not down
    Second: I have to update to the newest Itunes, macos
    Third: The apple ID message says it is wrong even thought it sends me the 2factor code on my phone
    Fourth: Itunes sees my ipad library as empty but the device is not there
    Fifth: There is no such thing as help so I have to make an appointment at a store

    This is garbage service for pretty products. I am not asking for help, just pointing out how bad this company ha fallen.
  2. Ledsteplin

    Ledsteplin Genius

    Oct 29, 2013
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    Have you been to the appointment? If not, maybe Apple's great service will help you get it all straightened out.
  3. RoofMonkey

    RoofMonkey Genius

    Jun 21, 2010
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    You need iTunes to setup an idevice as new?
  4. Europa

    Europa Moderator
    Senior Moderator

    Dec 12, 2008
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    Apple can troubleshoot this over the phone. What time did you call?
  5. timscookie

    timscookie New Member

    Jan 14, 2017
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    The ability to take it into a store in almost any town is good service I'd say. Having however many tens or hundreds of millions of products all over the globe does not make for simple customer service.

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