Just so everyone knows, if you do need to get your phone replaced, a small white box does NOT mean its a refurb. Tonight when I got my phone replaced, i specifically requested a NEW phone and not a refurb. And the man at the store said that it was a new phone and said he would have to tell me if it was a refurb by policy. Apple simply sends stores new phones in these white boxes specifically for replacements and warrant issues. They do this to skip costs on all the fancy packaging with the other black box, the cord, the dock, etc. Just thoght id let everyone know since ive been reading on here that white boxes = refurbed phones.