Cleaning my pool yesterday I overreached and slipped into the pool. Imagine the horror when I reached into my pocket and pulled out a soggy device. My phone was of course black screened never came back on. I opened it and dried it completely. Nothing...walked in to Apple today and told them what happened. They swapped my iPhone out! Woohooo I had my credit card in hand ready to burn 329. Didn't spend a penny. Apple may not always get it 100% right but overall their customer service is pretty incredible.
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