Windows Mail sync/NEED FIX TODAY!

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ProductProFresno

New Member
Bronze
Jun 7, 2007
44
0
0
#1
Hey all. Yes I am an AT&T employee, until saturday anyway, lol. ( don't know everything, but try my best too. Thanks to all on this forum) I need a fix for a customer I am helping, and I need it by like 5.45ish (when I'm off work and going back) I apologize for not extensively searching the forums, I'm at work and helping customers, So I really am counting on your willingness to help me.
He has Vista, I've followed the instructions on syncing from windows mail, And when I viewed the contacts in that program, All the names had numbers just like they should have! When I sync to iTunes however and look at the contacts on the phone, there are like just a few proper contacts and the rest are JUST numbers. like over 230 numbers, alone. I have a feeling the full contacts were already in his phone. I need to find out whats going on. Ask per the instructions, I have saved it as an excell file and imported them into windows mail, but somehow it gets lost in translation. PLEASE help guys.
How to fix, Did I miss something? advice, OTHER fixes? Yahoo contacts?
Signed,
Fresno Product Pro.
 
#2
Hey all. Yes I am an AT&T employee, until saturday anyway, lol. ( don't know everything, but try my best too. Thanks to all on this forum) I need a fix for a customer I am helping, and I need it by like 5.45ish (when I'm off work and going back) I apologize for not extensively searching the forums, I'm at work and helping customers, So I really am counting on your willingness to help me.
He has Vista, I've followed the instructions on syncing from windows mail, And when I viewed the contacts in that program, All the names had numbers just like they should have! When I sync to iTunes however and look at the contacts on the phone, there are like just a few proper contacts and the rest are JUST numbers. like over 230 numbers, alone. I have a feeling the full contacts were already in his phone. I need to find out whats going on. Ask per the instructions, I have saved it as an excell file and imported them into windows mail, but somehow it gets lost in translation. PLEASE help guys.
How to fix, Did I miss something? advice, OTHER fixes? Yahoo contacts?
Signed,
Fresno Product Pro.
I'd try exporting the contacts and then importing them into Yahoo or Gmail or something simmilar to that. Then sync with the online account.

That's PROBABLY going to be the easiest way to do it without upgrading to Outlook.

Found a tutorial on exporting from Windows Mail, if you need it.

http://itinfo.mit.edu/article.php?id=8455

Good luck! :)
 

ProductProFresno

New Member
Bronze
Jun 7, 2007
44
0
0
#3
Okay, so I export them, but it doesn't export NAMES. If anyone has any solutions to this, PLEASE call me at 559.917.4290 ASAP, Thank you. once again, no names carry over to yahoo from the csv file.
-Gene