So I was on hold the other day, and I was surfing the internet and listening to music. It was awesome. The stupid hold music was still playing in the background, so the iPod music was sub-par, but I think it's way awesome that we can do that. Watch out though, because people on the other line can hear your music and YouTube videos. When the guy came back on the line, I was blaring a YouTube video and it kind of freaked him out.