YouTube just stopped loading videos! Please help!

Feb 21, 2012
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0
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#1
Hello,

I've had my phone for a while now and never had any problems with it until now: YouTube just won't load. I'm on wifi and it's always worked before (on this and other wifi networks) but it recently just won't work! I tried using YouTube in safari (mobile and desktop versions) to no avail.

I also tried both powering off the phone and restarting it but still nothing

Please help with this! I have a lot of trouble sleeping and find the guided relaxation videos helpful. I'd like to get back to sleep!

Thanks in advance for your help!
 

showguy

Member
Silver
Dec 2, 2007
769
15
18
Long Island, NY
#2
Do the following.
1- go to settings// safari. Chose delete history and delete cookies.
2- do a hard restart of your phone.
 
Feb 21, 2012
2
0
1
#4
Hey showguy,

Thanks but I did what you suggested and still nothing. Nothing with safari nor with the YouTube app.

Interestingly though it will work on 3G (when I turn off wifi).

Any more help please?