Dude, why don't you do some research for a change? AT&T, Sprint and I'm sure Verizon, too, have 30-day return policies. I could have taken back the phone and gotten my money back if I wanted, since Apple had determined the phone was defective. I hope you actually work for Apple. You've certainly drank the Koolaid.
Maybe I'm drinking the Koolaid too, but I thought it was 14 days?
I did it both ways; as new phone initially on the advise of AppleCare and after I realized I couldn't get my photos and contact that way, I restored from back up after I couldn't do it from iClouds.
Maybe I'm drinking the Koolaid too, but I thought it was 14 days?
Yep looks like I am, after all.
Dude why don't you go back a page & read. If you know the return policy you would think you understood the warranty policy. Guess not.
Actually I'm done responding to you. It's obvious that you either can't read or you are incapable of rational reasonable thought.
If you had understood the warranty policy you would have known that it's possible to get a refurb as a replacement & by reading your initial post you're not sure if you even got a refurb. If you wanted to be sure to get a new phone replacement you should have returned it under the 30 day policy to begin with. Some places won't even accept returns on certain products they tell you to use the manufacturers warranty. Send a tv in & your more than likely to get a refurb back. Same with ps3s, Xbox's, etc.
So it sounds like you restored from the backup of a 4S which was restored from the backup of a 3GS. If so, that would explain the 33 days of talk time. A restore to factory settings resets the lifetime call time back to zero. Refurbs are set to factory settings.
So explain the 33 days lifetime calltime on the phone. I had the 3Gs two years and backed it up the same day I restored the damaged 4s, which I had only four days. So where does the 33 days come from. Apple couldn't explain it. Again, I'm not talking about going to a manufacturer for an exchange. We are talking about a brand new product that Apple determined to be defective. Regardless of what the warranty is, the final decision should have been mine about whether to take a refurb or take it back to AT&T since I didn't buy the phone from them.
If I bought a TV today, figured out it wasn't working tonight and took it back to BestBuy tomorrow, why in the world would I get a refurbished TV or even accept one? It's the same with this phone. You are correct, I should have taken it back to AT&T instead of taking it to Apple. I wanted to be able to tell AT&T definitively that the phone was defective, which is what Apple found. But they also should have given me the option between an old rebuilt and my original new phone. AppleCare said its a 95 percent certainty its remanufactured, given the statistics.
If I recall you or someone else said all electronics are replaced by refurbs. But we are not talking about 30 day old tvs here. I'm talking about a four-day old $300+ phone. I think you are missing the main point which is that I would have taken it back to AT&T if Apple had told me I was getting a refurb and not said it was brand new and given me the option of taking my old phone back. I feel like I'm repeating myself here, over and over here.
The 33 days of call time is from your 3GS (since you used a backup of it on the first 4S). Have you tried restoring it to factory settings?
for some strange reason this post put a very gross picture in my brain. kind makes me wanna sleep on the floor
