Apple TV slow to stream rented or purchased movie

[Acre56]

Was hoping the new ios update would have sorted the appalling streaming speed of Apple tv .. It hasn't!.. I tried to rent a movie 15 minutes ago.. It started by saying it would be ready to play in 3hours 4 minutes!.. It went down to 2hours 55 minutes.. Then back upto 3hours and 4 minutes.. This is despite Apple replacing my atv.. Awful

 

[Acre56]

And now its upto 3hours 18 minutes!

 

[Acre56]

Ooppps it now 3 hours n 37 minutes

 

[Acre56]

Its now 4 hours 10 mins

 

[Acre56]

OMG its now 8hours and 59 seconds

 

[Bennyboy]

You could've just rented it over red box in 10 minutes for a bucks with 7 hours to spare.

 

[Lon]

What is the download speed on your internet connection?

 

[talon90]

What is you internet connection speed?

Go to a site like www.speedtest.net from a computer, iPad or iPhone on wifi, run the test and report back your findings.

 

[Mommy]

I have the same issue! 8hrs later I can watch the movie! I'm starting to think I will try downloading on my iPhone on 3G and see if it's quicker! Here is my speed test... No clue what any of these numbers mean..

 

[RoofMonkey]

I have the same issue! 8hrs later I can watch the movie! I'm starting to think I will try downloading on my iPhone on 3G and see if it's quicker! Here is my speed test... No clue what any of these numbers mean..
View attachment 22572

those numbers are VERY low. Less than 1/2 a meg down. That's gonna be the culprit of Netflix taking forever and a day to stream a movie.

 

[Mommy]

those numbers are VERY low. Less than 1/2 a meg down. That's gonna be the culprit of Netflix taking forever and a day to stream a movie.

thanks Scott. I think I'm going to call Verizon, I'm paying 24.00 a month for Internet and its crap!

 

[ScullyUFO]

It is NOT your internet speed or provider. Go to Settings > General (keep hitting the menu button) and do the following:
. ensure send data to Apple is DISABLED
. stop any software update in progress

Your selection will then load in seconds. Typically some software update is multiplexing against your selection.

APPLE: Please fix this.