I'll tell you what they're thinking. Their products are selling like hot cakes and their stock is skyrocketing so they don't see any signs that tell them their doing anything wrong.just had to vent, I have been waiting on ICHAT, flash, cut and paste, deleting multiple emails along with a few other simple but basic and important features since early july after purchasing this freakin phone! is that really too much to ask for Stevie? I'm just stumped at this point, racking my brain as to why these basic features are still not implemented on a $600 device, Christ, what are they thinking?! this latest update SUCKS!