Apple!

wrhutch

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Jul 9, 2007
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Pottsboro Texas
Always remember that you the Customer has the ultimate power. We choose where our dollars go and why. There are many new phones on the drawing board that will be released soon. Many of which will be even better than the iPhone. And yes I agree that many of us purchased the iPhone with hopes of getting more features. But at the end of the day it is the Customer who chooses who wins or looses.
 

beej

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Jul 31, 2007
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The problem with this comparison is that we're not asking for luxuries here. Most smartphones that cost the same price point have cut and paste capabilities. Most houses have doors between rooms. This feature is a proverbial door that is missing, and it's a feature that would increase productivity and ease of use.

Ironically, your analogy is backwards... the iTunes store on the phone is more of a "swimming pool" than cut/paste. :idea:
You've totally missed his point. Like his home, your iPhone came with several well-documented features. And like his house, while you knew that new upgrades were possible, you received no guarantee that new features would ever be added.

If he wanted a house with a pool he should have bought one with a pool already installed. And if you wanted a phone with copy and paste you should have bought one with that feauture already installed.

None of us are entitled to any additional features from Apple. I'll be happy to take whatever they give me, but I spent my money on the phone as it is, not the phone I wanted it to be. If you fall into the latter group, then the blame for your dissatisfaction falls directly on you.
 

Velodog2

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Jul 19, 2007
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You've totally missed his point. Like his home, your iPhone came with several well-documented features. And like his house, while you knew that new upgrades were possible, you received no guarantee that new features would ever be added.

If he wanted a house with a pool he should have bought one with a pool already installed. And if you wanted a phone with copy and paste you should have bought one with that feauture already installed.

None of us are entitled to any additional features from Apple. I'll be happy to take whatever they give me, but I spent my money on the phone as it is, not the phone I wanted it to be. If you fall into the latter group, then the blame for your dissatisfaction falls directly on you.
If I bought a home with a pool and it turned out the pool leaked and the filter didn't work for more than an hour at a time I might be disappointed. If the parties responsible said don't worry they would delight me and installed new chintz curtains in response I would be disappointed.
 

Silverado

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Jul 6, 2007
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Working for a wireless provider, if you had access to the demographic profile of users who purchase 90+% of ringtones and wallpapers, you would understand :)

It's all in the "bling" factor. Unimportant to me but important enough to some to generate huge profit margins for the carriers. For every one of us who really couldn't care less about a ringtone other than that it can be heard, there are 20 who are more than happy to part with $3 to have their phone ring with Akon singing Smack Dat :) To this crowd, the .99 Apple solution is a significant bargain.

Rick
Can you share more info on the exact demographic? Age group is probably a huge factor, but what else? :)
 

goblues38

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Sep 7, 2007
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I ned 1 (single) ringtone. Just so I know it's my phone ringing, not someone elses. I use an off the wall tpink floyd song.

I did weeks of research before I bought the phone. It has the functionality I want and need. All updates from this point are gravy.

In that research, it was clearly spelled out that a 2 year AT&T commitment was needed. If you cant do a 2 year AT&T commitment, you cant get an iPhone.

In that research, i leanerd of 3rd party "hacks", ((b : to gain access to a computer illegally))

The user agreement clearly states ""This License does not grant you any rights to use Apple proprietary interfaces and other intellectual property in the design, development, manufacture, licensing or distribution of third party devices and accessories for use with the iPhone.""

Meaning, 3rd party software is illegal in the iPhone and Apple can get rid of it any way they want.

Bottom line, you should have researched the iPhone better instead of being a lemming who had to have the next "cool" thing. Then you should have actually read the user agrrement.

Finally, Apple and AT&T are a businesss. The can make as much money as the market will bear. don't be mad at them beacuse the y are making money. It whats companies are supposed to do. If the market thinks the price is too high, people wont buy, and the price will drop.....Like it has already.
 

beej

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Jul 31, 2007
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If I bought a home with a pool and it turned out the pool leaked and the filter didn't work for more than an hour at a time I might be disappointed. If the parties responsible said don't worry they would delight me and installed new chintz curtains in response I would be disappointed.
I agree, but that has nothing to do with the example. Just repeat to yourself, there is no pool.
 

goblues38

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Sep 7, 2007
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If I bought a home with a pool and it turned out the pool leaked and the filter didn't work for more than an hour at a time I might be disappointed. .

And it would have been your fault for not researching the home and everything that came with it. Trust me, if you didn't catch the leaking pool before you bought it, it was your problem after.
 

rdmb57

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Aug 4, 2007
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Can you share more info on the exact demographic? Age group is probably a huge factor, but what else? :)
Age group is a huge common factor (< 30) along with an ultra high percentage of purchasers not owning their own accounts (family plan, co-signer) or requiring deposits for service.

A lot of thought goes into the particular ringtone choices offered by a carrier down to some pretty sophisticated zip code modeling overlaid with detailed demographics by zip - translates out to the tones being offered and prominently featured (particularly through the phones web interface) are generally the ones our target would be likely to purchase.

Never underestimate the sheer amount of revenue and associated profits the carriers make off of this tier of service. In some markets, ancillary media sales generate a larger revenue stream than the actual phone service.

Can't make this stuff up if you tried :)

Rick
 

bloodbath18

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Jul 13, 2007
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I ned 1 (single) ringtone. Just so I know it's my phone ringing, not someone elses. I use an off the wall tpink floyd song.

I did weeks of research before I bought the phone. It has the functionality I want and need. All updates from this point are gravy.

In that research, it was clearly spelled out that a 2 year AT&T commitment was needed. If you cant do a 2 year AT&T commitment, you cant get an iPhone.

In that research, i leanerd of 3rd party "hacks", ((b : to gain access to a computer illegally))

The user agreement clearly states ""This License does not grant you any rights to use Apple proprietary interfaces and other intellectual property in the design, development, manufacture, licensing or distribution of third party devices and accessories for use with the iPhone.""

Meaning, 3rd party software is illegal in the iPhone and Apple can get rid of it any way they want.

Bottom line, you should have researched the iPhone better instead of being a lemming who had to have the next "cool" thing. Then you should have actually read the user agrrement.

Finally, Apple and AT&T are a businesss. The can make as much money as the market will bear. don't be mad at them beacuse the y are making money. It whats companies are supposed to do. If the market thinks the price is too high, people wont buy, and the price will drop.....Like it has already.
I agree with that. Business is businesss. I lost all my mods and I'm frustrated like the rest of you guys but please just understand that if you own a businesss you wouldn't like people using 3rd party apps on your product, of course you would want people to buy your applications. And besides, complaining won't do nothing because as a businesssman it's all about the law of supply and demand. Like a mere 20-30% is complaining about the update, so what they still have 70-80%. It won't make that much of a difference. And besides, they're already updating the features, no more bug fixes so I hope that the next updates will be more features like what people want from day 1. So just please be patient. What Apple needs to do is to make sure that the bricked phones from the update that was not modded or unlocked is gonna be fixed or something like that.

And lastly the phone just came out like 3 months ago, don't expect it to be perfect, its a 1st gen phone just like when they released the first ipod and everything else they released.
 

Rockky

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Aug 8, 2007
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Love the iPhone as is...its just a a very cool device.
However i assume Jobs knows as well as I that it lacks very upgradable capacities that would make it much more desirable and competitive.
I also assume, because hes said so that he plans on udgrades.Some were planned from the getgo for version 2 releases....and some are upgradable now.
Its these very basic good faith assumptions that frustrate iPhone users because a guy in his position should KNOW that standard things like cut-paste are valuable to device users like this.
So I buy this for the device itself of course AND with a trust and faith that the developers are and will improve on it....at least in terms of common functions.
Its being BLIND and NAIVE to say 'oh well, this is the device i paid for'.
we've invested in this device AND IN THE VISION AND FUTURE DEVELOPMENT OF THIS DEVICE.
And any CEO should want it no other way.
 

Velodog2

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Jul 19, 2007
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And it would have been your fault for not researching the home and everything that came with it. Trust me, if you didn't catch the leaking pool before you bought it, it was your problem after.
not really sure this is worth replying to, but...

Who is responsible would be a legal matter and would depend upon local laws, agreements, and warranties.

But this is a phone not a house after all. I agree that i could have (and did) researched what features it was supposed to have. But it would have been more difficult to discern if those promised features worked. I suppose i could have taken it back during the grace period, but like so many others i believed that i would be "delighted" by upgrades. Well i'm not dead yet so there is still hope, but it is more clear all the time that they are much more concerned with keeping the device locked down than in delighting me.

I said i was disappointed, which is my legal right under any circumstances, not that i wanted to start a class action suit.
 

GP1138

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Sep 26, 2007
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You've totally missed his point. Like his home, your iPhone came with several well-documented features. And like his house, while you knew that new upgrades were possible, you received no guarantee that new features would ever be added.

If he wanted a house with a pool he should have bought one with a pool already installed. And if you wanted a phone with copy and paste you should have bought one with that feauture already installed.

None of us are entitled to any additional features from Apple. I'll be happy to take whatever they give me, but I spent my money on the phone as it is, not the phone I wanted it to be. If you fall into the latter group, then the blame for your dissatisfaction falls directly on you.
I don't disagree that the blame falls on the end user, however I am trying to make a distinction between luxury and common features. Cut/paste capability is (or should be) a bread-and-butter feature, especially if email and texting are largely touted features of a device. I don't expect every house to have a swimming pool, however I do expect houses with two levels to have stairs, for example. I'd expect a device such as (and costing as much as it does) the iPhone that is capable of large amounts of text entry to have basic functionality such as cut/paste.
 

GuyFawkes

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Jul 4, 2007
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:confused: just had to vent, I have been waiting on ICHAT, flash, cut and paste, deleting multiple emails along with a few other simple but basic and important features since early july after purchasing this freakin phone! is that really too much to ask for Stevie? I'm just stumped at this point, racking my brain as to why these basic features are still not implemented on a $600 device, Christ, what are they thinking?! this latest update SUCKS!:mad:
Ditto. Where is the undo feature on this update? Waste of time.
 

minivini

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Jul 6, 2007
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Threadstarter actually has a point.

This update is meaningless, and it's a trick to be honest. The whole purpose for the update is really to have people anxious enough to just go ahead and do it, deleting our third party apps without notice.

We were fooled by the company that cost us $400 & tax.
You did read at least some of the posts (or the actual statement by Apple) that this (then impending) update could render some phones inoperable - didn't you? Where is the trickery? For heaven's sake, they gave us all fair warning.

I also agree that all the peeps who are angry with the updates (whether disappointed or upset to lose their 3rd party apps) are misplacing their frustration. It's been said by so many on this board - you bought it knowing what you were getting. You bought it with a two week return period. There are things missing from the OS that seem ridiculous, but I'm not whining about it. I wait for them with evey update, but take what I get because they weren't there originally - and I knew it going in. I've been tempted by a few third party apps, but I value the stability of the device too much to give it up for anything I've seen so far.

I used Palm products for several years prior to giving up. Talk about nightare updates! Every update they issued for the 600 and 650 caused numerous problems. It seemed (with the 650) that every update made the device LESS stable - whether there were 3rd party apps or not. Apple is doing something right in my opinion...

Oh, and I'm not a fanboy. I only own two Apple products - the iPhone and a 4th gen iPod.
 

dmwinkler11@ou.edu

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Aug 7, 2007
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Threadstarter actually has a point.

This update is meaningless, and it's a trick to be honest. The whole purpose for the update is really to have people anxious enough to just go ahead and do it, deleting our third party apps without notice.

We were fooled by the company that cost us $400 & tax.
You weren't "fooled"... you have the option of updating... if you think the update is meaningless and a trick... DON'T DO IT! Plain and simple. It's the same as buying the phone, if it was lacking features you must have and still bought the phone anyway, then shame on you and it was a dumb move! And there were warnings about the possiblities of losing 3rd party apps... why not wait and see what unfolds instead of updating and then being pissed about it?! This phone has a great feature that allows the software to be easily updated, which is great! It allows us to get new features that weren't originally included instead of having to wait for version 2... if you call that being "fooled", so be it, but you didn't have to update OR buy the phone to begin with! Please, stop complaining!
 

lornawal

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Sep 25, 2007
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The problem with this comparison is that we're not asking for luxuries here. Most smartphones that cost the same price point have cut and paste capabilities. Most houses have doors between rooms. This feature is a proverbial door that is missing, and it's a feature that would increase productivity and ease of use.

Ironically, your analogy is backwards... the iTunes store on the phone is more of a "swimming pool" than cut/paste. :idea:
couldn't have said it better...I know its hopeless to engage in font fights with some of these iRobots, who don't undertstand that if you need something sometimes you have to ask! or voice concerns. whether or not we purchased our phones with the exclusion of some applications, ichat etc, there are so many other simple and necessary features that the iPhone was not equipped with. Copy and paste in any of the applications is a perfect example, I doubt anyone was aware or even thought to ask if the phone was capable of doing this when they were looking to purchase. It's 2007 for god's sake! I mean c'mon on now. All the features that were included in this last update, I am not gonna say thay are all worthless but how can u add wifi store and all this other stuff and still exempt the basics !
 

guest 5

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Jul 5, 2007
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I am happy with my purchase and with the update I received yesterday. Sure, it would be nice to have a few more things, but why complain about it?

I just want to enjoy my phone for what it can do for me today, not what I would like it to do. Who knows, maybe Apple will never put cut and paste, but they are not obligated to do so.
 

beej

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Jul 31, 2007
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I don't disagree that the blame falls on the end user, however I am trying to make a distinction between luxury and common features. Cut/paste capability is (or should be) a bread-and-butter feature, especially if email and texting are largely touted features of a device. I don't expect every house to have a swimming pool, however I do expect houses with two levels to have stairs, for example. I'd expect a device such as (and costing as much as it does) the iPhone that is capable of large amounts of text entry to have basic functionality such as cut/paste.
But if you bought a house knowing it didn't have stairs, then the blame again falls to you.

Apples to Apples.
 

minivini

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Jul 6, 2007
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couldn't have said it better...I know its hopeless to engage in font fights with some of these iRobots, who don't undertstand that if you need something sometimes you have to ask!

Hey! Look at me! I'm an iRobot!
beep. blip. beebeep. sproing.
Sorry, funny image. Hard to convey.

If you bought an iPhone, you knew that it couldn't cut and paste. I totally agree that it should be there. I want it. I need it. I don't complain about it because I knew it wasn't there. I don't feel entitled to it. I'll be thrilled if they enable it. I'll still like my iPhone if they don't. I also want file management as badly (or more) than I want cut and paste. Still, I knew it wasn't there when I bought the device. Asking isn't a problem. Expecting and then getting angry when you don't get what you ask for when you want it is the problem here.

iRobot signing off. beep. sproing. thud...
 

guest 5

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But if you bought a house knowing it didn't have stairs, then the blame again falls to you.

Apples to Apples.

Exactly. And if cut/paste was/is so necessary for YOU, then you could have returned the device during the 2 week return period.