Retention dept told me there was nothing they can do that they don't offer 20gb only offered to upgrade me to 30gb plan for $30 a month moreDid you speak with the Retention department. Customer Service won't do it.
Retention dept told me there was nothing they can do that they don't offer 30gb only offered to upgrade me to that plan for $30 a month more
I really hate Att. Never get the Same answer for there so called customer service people
One I talked to sounded downright hateful
That sucks.Talked to another one of these idiots at Att and she tells me that the retention offer from 10gb to 20gb was not supposed to be offered and was ended yesterday 10-24-14
I freaking hate Att
If anyone gets This accomplished today please reply to this
I thought I saw a commercial for Sprint that was unlimited everything for $50 a month.. If Sprint wasn't so horrible here in my area, I'd have to consider it..I hope T-Mobile or Sprint starts offering a killer deal for people on single plans so we can all benefit by calling AT&T retention. People on family plans are getting a way better deal on data than those of us on single plans...
So Att calls me back. Talked to the supervisor of the one I talked to earlier she only offered me a $90 bill credit if I upgraded to the 30gb plan.
Was told they do not offer a 20gb plan and was no way possible to upgrade a 10gb plan to 20 and that they do not match other companies prices
This is exactly what I meant in the last post. So many people here are getting upgraded I call and they tell me it's not possible