Cannot connect online with Safari?

[todd1010]

I'm helping a buddy so bare with me. He's been trying to connect without using WIFI. So when WIFI is turned off he gets a message saying:

"Edge data connection not available. You don't have an Edge subscription".


He's called ATT and they've verified that he's got the data plan. So what do you think is the problem?

 

[alb0zf1n3st]

have you tried to hold the home botton and sleep to reset the phone and then try from there? Common little bugs will temporarily fix

 

[ColsTiger]

How many signal bars does he have there?