I bought a Nexus 7 32GB with Mobile Data. Have been having a number of issues / questions around the mobile data side of things. The worst of them has been the fact that cellular data keeps turning itself back on even when I manually disable it via Settings. I searched the web and Nexus 7 support pages for advice on the issue, found nothing, and called Nexus 7 support yesterday.
Easily, easily The Worst Tech Support ever. The very condensed version: the agent asked exactly ZERO questions about the issue, when it occurs, how to reproduce it - and had just one suggestion: a factory reset. As in, a full restore of the device - again, after not a single question about the problem.
The whole pathetic story here:
http://www.247tablets.net/android-tablets/google-play-support-for-nexus-7-with-mobile-data-sucks-worst-support-call-ever/
Easily, easily The Worst Tech Support ever. The very condensed version: the agent asked exactly ZERO questions about the issue, when it occurs, how to reproduce it - and had just one suggestion: a factory reset. As in, a full restore of the device - again, after not a single question about the problem.
The whole pathetic story here:
http://www.247tablets.net/android-tablets/google-play-support-for-nexus-7-with-mobile-data-sucks-worst-support-call-ever/