Been awhile since I've been here but I know this is the place to come for the best iPhone advice on the net. You still out there Europa? iPwarrior? Napoleon?
My wife just got her 4s and the task was to transfer her 3gs settings and data to the new phone.
Downloaded the latest version of iTunes on her mac.
Downloaded ios5 to her 3gs and then got the "backing up" message in iTunes. (I don't know for sure what the previous version was. She last updated about 4 months ago if that helps)
After about 10 minutes the screen on her mac went black and the screen on the 3gs was a pale greenish color. Nothing happened for another 10 minutes so I unplugged the 3gs.
Now, upon plugging it back in, I have the dreaded USB/iTunes screen going on. Tried holding both the home and power buttons for 10 seconds until the Apple appeared, released the buttons, but instead of popping out of recovery, it goes right back to the USB/iTunes screen.
Am I screwed? I really don't want to do a restore and lose everything on the 3gs. I've read a bit on some of the "recovery assistance" downloads but will any of them get me anywhere?

My wife just got her 4s and the task was to transfer her 3gs settings and data to the new phone.
Downloaded the latest version of iTunes on her mac.
Downloaded ios5 to her 3gs and then got the "backing up" message in iTunes. (I don't know for sure what the previous version was. She last updated about 4 months ago if that helps)
After about 10 minutes the screen on her mac went black and the screen on the 3gs was a pale greenish color. Nothing happened for another 10 minutes so I unplugged the 3gs.
Now, upon plugging it back in, I have the dreaded USB/iTunes screen going on. Tried holding both the home and power buttons for 10 seconds until the Apple appeared, released the buttons, but instead of popping out of recovery, it goes right back to the USB/iTunes screen.
Am I screwed? I really don't want to do a restore and lose everything on the 3gs. I've read a bit on some of the "recovery assistance" downloads but will any of them get me anywhere?