Have you tried restoring this device through iTunes? Do you have the connect to iTunes logo on the screen?
You can try pressing the home button and power button at the same time for about ten seconds, but I doubt that will work. iPhones that are stuck at the boot logo usually need to be restored. If iTunes does not recognize it, you'll need to put it in DFU mode first.
Just the Apple logo when you first boot the device & it's stuck there. It's not jailbroken. I have tried the hard boot (holding lock button & home button). I will have her brink her laptop by & try the dfu mode thing & restore. Also when it shuts off after I hold the lock button & home button it won't do anything. It shows the battery almost completely drained & has the little icon to plug it up to charger. After you plug it in that's when the Apple logo comes back after a couple minutes.
She just needs to right click on the iPhone under devices in the left panel in iTunes and select restore from backup. This restores the settings, pictures, etc., not the firmware.
Evidently it's too late for that because that didn't work. Like I said she somehow updated to iOS 5 & lost everything. Said she tried a restore with no luck.She just needs to right click on the name of the iPhone in the left panel in iTunes and select restore from backup. This restores the settings, pictures, etc., not the firmware.
Not sure exactly what happened. I know she did a sync & backup a couple weeks ago but with her recent dilemma who knows what happened. She somehow upgraded to iOS 5 & lost everything. If there was a way to go back & restore from the backup a couple weeks ago that would probably fix everything but of course that would be too easy & isn't an option.
I thought iCloud only saves pics for a certain period of time. Anyway iCloud isn't that big of a perk for those without wifi & it shouldn't be hard for pics to store automatically in a folder on your pc during a sync & backup. If I sync once a year or once a month or whatever I should have more than 1 shot to access & restore previous data otherwise what's the point in a backup b
Yeah, I believe the pictures are stored for 30 days. That usually gives you enough time to get them synced onto the computer. The most recent backup is the one most people are concerned with. The old ones are generally pretty worthless if you have a recent one. If you don't have WiFi, you're going to want to continue with regular iTunes backups to your computer (you have the choice of iCloud or computer).
