- Jun 20, 2007
The damage was horrible. It wasn't just a scratch or two. It looked like I had put a pocket fill of screws in my pocket and put the phone on top of them for two weeks.How bad was the damage exactly? I use the incase rubber case too and I have a couple of things on the silver part of the phone.
How did you go about an exchange?
As far as doing the exchange, I simply went in, asked for a manager and told him about the case issue, how it has scratched up my phone and that they had recommended it and he exchange it without a problem. Actually, he told me he was glad that I was telling him this because he was planning to get an InCase and I changed his mind!