Is it possible to download that manual off of Apples website?Please don't take this the wrong way, but I am glad you are having the same problem. It should be resolved quickly I'd assume considering how this same problem already plaugued the west coast. Although, the representative did state to me that there is "no time frame for a solution to kick in".
.... I wish I remembered to ask about the update while I had her on the phone.
Also, she asked if she could email me Apple's new manual. Seems a lot bigger and more in depth (at 130 pages).