EDGE not working in Albuquerque, NM. Still having SMS receiving issues for both myself and my brother (Apple store employee). ATT customer service has long wait times - got disconnected after 20 mins of hold and another hour on hold with no resolution so far. Poor signal at my house - even outdoors.
Both of us are ready to return if we don't see improvement. LOVE the Phone, the service has been a joke.
What's the best way to complain directly to Apple? I'm not happy with who they decided to get into bed with...