I recently redialed the number at the bottom of one of my emails (877 800-3701). The message said to call it if I'd like to make other arrangements, so I did.
I got one representative to escalate the activation. He said they would send an email or call if they needed information.
I called back 2 hours later and the rep checked my account and said the issue had been escalated and that it would take 24 to 48 hours to resolve! Some escalation!
I demanded to speak with the supervisor and she was totally useless.
I've half a mind to return this and start over.
Coming up on 20 hours.