I get to a certain point and then the call gets disconnected. Great service there. Almost makes me think this was a big mistake. I am 17 hours into the activation process and can't use the phone yet....
Everytime I call the AT&T activation number
- Thread starter Denny Crane
- Start date
I am the same. 18 hours now... Really p*ssed. Waiting for an email to say the activation has happened. No one in the call centre can help me.I get to a certain point and then the call gets disconnected. Great service there. Almost makes me think this was a big mistake. I am 17 hours into the activation process and can't use the phone yet....
I get to a certain point and then the call gets disconnected. Great service there. Almost makes me think this was a big mistake. I am 17 hours into the activation process and can't use the phone yet....
Yeah I was actually hung up on twice. I called from a land line, heard someone pick up, then click.
15 hours here and going.
Someone mentioned getting a new SIM card. I am not sure this is a good idea though.
Just talked to the AT&T store that I bought my phone from. They are blaming the issue on Apple and saying that it could be up to 48 hours before the activation completes now. I am this close to taking this thing back and returning to my Treo 750.
Classy. Especially when it's clear that iTunes is accessing an AT&T backend for activation.
Everything about the AT&T aspect of the launch is mediocre at best.
I recently redialed the number at the bottom of one of my emails (877 800-3701). The message said to call it if I'd like to make other arrangements, so I did.
I got one representative to escalate the activation. He said they would send an email or call if they needed information.
I called back 2 hours later and the rep checked my account and said the issue had been escalated and that it would take 24 to 48 hours to resolve! Some escalation!
I demanded to speak with the supervisor and she was totally useless.
I've half a mind to return this and start over.
Coming up on 20 hours.
I got one representative to escalate the activation. He said they would send an email or call if they needed information.
I called back 2 hours later and the rep checked my account and said the issue had been escalated and that it would take 24 to 48 hours to resolve! Some escalation!
I demanded to speak with the supervisor and she was totally useless.
I've half a mind to return this and start over.
Coming up on 20 hours.