Exchange Re-Stocking Policy?

[MoJoe]

Hey all,

Got my iPhone and noticed i had like a grey/white stuck pixel around the bottom middle of my screen. I read up on the exchange policy and it had stated they will charge a 10% re-stocking fee.

Anyone else have any pixel probs and did you get an exchange without paying the re-stocking? I have a 4gb model and I'm wondering if I exchange for the 8gb if they will waive this fee too, hmmm.

I know since mine is only stuck that it may come back to life but it does bother me a tad..

Joe

 

[soloudinhere]

If the dead pixels are within spec (don't know off the top of my head what that is) you probably are out of luck getting a WARRANTY exchange, which is free. If you just bring it back and get a new one, that does incur 10%. You'd have to take it to a genius bar to get them to tell you if you can have a warranty replacement.