yes, you have to make a reservation.. I walked in to make an exchange and they said they can't do anything unless I had a reservation... so I made a reservation and went in the next day, and my reservation was at 7:50pm.. I was sitting at the genius bar until 8:30 when I was finally helped by a so called Genius... There were 2 people at the bar and they were both helping people, and they were taking their sweet ass time.. The Apple store needs to change the way they handle these returns because it was a pain in the ass to exchange my iPhone... 40 minutes before I was finally helped...I was finally outta there after an hour... not so great experienceI want to get my iPhone swapped out due to various issues (battery, software glitches, etc...do I have to make an appointment at the genius bar before I can swap it out or can I just walk in and exchange it? Thank!
Well, after a hard reset, and a restore, it still didn't show up so I just wanted a new one. Tried to charge it every way you could and still nothing.wow.. they replace iPhones for the most simplest problems.. the usage will pop up eventually.. I think they had no need to swap out your phone but oh well
I think your best bet is on forums like this. I suggest you write out your questions on your iPad in a note taking app and submit them in whichever forum they best fit and then when you get answers that help, just type them into your iPad app. You can categorize the info for future reference.Just a question to any gurus or would be gurus out there. Whether it be the iPad, the iMac, or the iDon'tKnow, is there a way to get instruction from the Genius Bar other than the 1 to 1 that can come with a new Mac purchase? I am not necessarily looking for something for free, just a way to get hands on with someone who knows what I do not. You can watch a million videos, read a thousand tutorials, but nothing is more effective than having someone show you and then you do it. Everytime I go into the Apple Store right now, it is like the day before Christmas. Forget about asking a question. I had to wait 20 minutes today to purchase something I picked up the first minute I entered. It wasn't the fault of the Genius' and would be Genius', there was at least 10 of them constantly working, but they are so busy that I feel it a travesty to even ask a question, and I mean that seriously, not sarcastically. I would gladly pay to get periodic instruction that I could turn around and then share with someone else.
I think your best bet is on forums like this. I suggest you write out your questions on your iPad in a note taking app and submit them in whichever forum they best fit and then when you get answers that help, just type them into your iPad app. You can categorize the info for future reference.