Get your $200 back from Some Credit Cards

bbguy5

New Member
Bronze
Jul 26, 2007
59
0
0
Rolling Meadows, IL
Since I work in IT for one of the Major credit card companies, I've come across some interesting information:

If within 60 days you paid for your iPhone with a CITI Visa or Mastercard, you can submit your Claim by going here:

https://www.citicards.com/cards/wv/copy.do?screenID=1200


Excerpt:
"The Price Protection Progam

[FONT=Verdana, Helvetica]Description of Coverage:
[/FONT][FONT=Verdana, Helvetica]The Price Protection Program helps you get the best price you can find on most products you buy. If you buy an item with your MasterCard or Visa card, and if within 60 days after your purchase you see a printed advertisement for the same item (same model number and same model year) by the same manufacturer for[/FONT]
[FONT=Verdana, Helvetica]a lower price, we will refund you the price difference, up to $250 per item (up to a maximum of $1,000 per cardmember per year) provided the printed advertisement was published on the same day as or within 60 days after your purchase. No registration is necessary."[/FONT]

If you paid for your iPhone using a Washington Mutual MasterCard Gold Debit, your 60 day price protection can be found here:

http://www.wamu.com/NR/rdonlyres/126F31B2-6279-4FDF-A4BF-A5DAEC6C6CF3/0/Value_shop_2006.pdf

"
For a non-auction Internet advertisement:
Call 1-800-MC-ASSIST to request a claim form.


Submit the following documentation within sixty (60) days of the advertisement’s publication:


Completed and signed claim form.



A copy of the non-auction advertisement that shows the date of the advertisement,

website address, retailer name, the product (advertisement must verify same
manufacturer and model number), sale price, and, if applicable, shipping, handling,
and other charges.


MasterCard receipt showing item purchased.


MasterCard statement showing item purchased.


Itemized purchase receipt.


Any other documentation that reasonably may be requested to validate a claim.


Once all required documentation is submitted and your claim is verified, you will receive

a check for the price difference, up to a maximum of $250.

Reminder: Please refer to the Final Legal Disclosure section. PP-1 (12-04)
"​

Please no flame as that this is meant to help alleviate complaints and help people out as well!​

GOOD LUCK. If you google your credit cards bank (ie Chase Visa Price Protection) and come up with anymore banks that offer this let me know and i'll update this! I do not own a CITI card, nor am i representing CITI card, just information I found googling.​

***Update*** apparently AMEX is a no go for this, cell phones are excluded from their price protection​

***Update*** WaMu gold mastercard debit card also offers this protection​

***update*** I did my complaint with MAstercard this morning took 10 minutes i told the lady it was like day 66 for the price drop and she said shed put it through to a claims representative to work on...should get paperwork for claim in 5 businesss days!
 

Prelector

Member
Bronze
Sep 6, 2007
151
1
18
American Express

IF you bought your iPhone on an American Express Card call 1-800-297-8019 (this is the return protection program) and open a claim.

AmEx doesn't guarantee the $200 refund, but I was told that "Chances are good". Basically, they are instituting a "one-off" version of their Price Protection policy for the iPhones. They'll create and submit a claim for you, and then take all of these to Apple and try and work something out.

It was very quick and painless (And I did the call at 9:30am AZ time). At worst, it's 10 mins for a potential reimbursement.

As an aside: I was a bit dismayed last night when I read that AmEx didn't offer price protection, when certain Visa and MC cards did. But, to see AmEx step up and put this custom program in place for their customers really renews my faith in them.
 

hot_mamma311

Member
Bronze
Aug 13, 2007
188
4
18
Chicago
This is good to know, I used my Chase Visa debit card. If anyone has any info on getting my 200 back please let me know...thanks!
 

hot_mamma311

Member
Bronze
Aug 13, 2007
188
4
18
Chicago
so after a few phone calls I was informed that b/c it was a debit card I used there is nothing they can do, however if it was a normal chase visa then I could have persued it further....wth is that?! It still has the visa logo and I used it as a credit purchase!
 

Prelector

Member
Bronze
Sep 6, 2007
151
1
18
so after a few phone calls I was informed that b/c it was a debit card I used there is nothing they can do, however if it was a normal chase visa then I could have persued it further....wth is that?! It still has the visa logo and I used it as a credit purchase!
If you specifically purchased as Credit, then make sure Chase is aware of this... I'd expect them to honor it then.

If used as a debit though, they probably won't.
 

connie

Evangelist
Gold
Jul 11, 2007
2,839
105
63
So Cal
I checked my American Express Blue card. Got hopeful until I read the exclusions: no cell phones. :(
Call them, I also paid with Blue and they gave me a one time exception because I was in good standing and long time customer.
 

krisobe

New Member
Jul 20, 2007
233
0
0
i paid half of my iPhone on my citibank mastercard and the other half on my wamu mastercard. it was like 300+ each card.
 

bbguy5

New Member
Bronze
Jul 26, 2007
59
0
0
Rolling Meadows, IL
i wonder if if this is done with a check written from a MC checking account..?

anyone?
Mastercard is a Transaction Network not a bank. If you used a check against your Mastercard (like the ones they send in the mail), then thats one thing.

Visa is also Just a Transaction Network.

Discover is a Bank AND a Transaction network. There is a Discover Bank in Dover, Del. Also, they are the one's who issue the credit as well, and process it on their network. (wonder how I know so much about discover?)