Who stays connected to their email continuously during the day anyhow. I don't have mine yet but is it set to check email every 15 minutes or does it take 15 minutes for it to check email. Remember, it is a portable device. I know, some people are so attached that they never turn phones off and always want to check mail. Gee, there is a life out there. Unless you are one who is constantly logged on to phone, putter, whatever - the 15 minutes is no problem. Are we so afraid we are going to miss something these days. My current (nextel-notel) phone is used only when I am on trips, at night for calling family out of town, and when a number is long distance. Yes, will be nice to have a phone with the ipod attached, and the use to web if needed. I know there are those who cant live without, and I understand, but if that is the reason for returning, go ahead. If you lived close I would take yours. I orderd mine over the Apple site , still waiting but okay with that. I get to hear what you are all saying and will know when mine is here what to do and not to do.