Have questions about iPhone? Apple tech here

[applejon]

Hey guys...i work for Apple and might be able to answer questions, if not I will do my best do find the answers for you...

 

[DHNF]

Can you make my iPhone ring louder, make the speakerphone louder, give us the ability to personalize ringtones, make the internet browsing way faster, keep the phone from resetting to the main screen in the middle of using the internet or browsing albums, let us check email faster than every 15 minutes, and give us the ability to voice dial?

Thanks!

 

[applejon]

Can you make my iPhone ring louder, make the speakerphone louder, give us the ability to personalize ringtones, make the internet browsing way faster, keep the phone from resetting to the main screen in the middle of using the internet or browsing albums, let us check email faster than every 15 minutes, and give us the ability to voice dial?

Thanks!

I can assure you that Apple is currently aware of all the issues and concerns iPhone owners brought up. Please give us some time to address all of this before you bash Apple. Thanks

 

[DHNF]

I don't think I've ever bashed Apple. But good to hear they are aware of the early issues. The phone besides the issues I listed is amazing.

 

[Napoleon PhoneApart]

Hey guys...i work for Apple and might be able to answer questions, if not I will do my best do find the answers for you...

Can I see some ID, please?

 

[iwantaniphonenow]

can you send me an iPhone lol? just kidding thanks for answering questions though!

 

[iwantaniphonenow]

actually can you tell me when Apple will get a new shipment into their stores?

 

[iJohn]

Is there a time frame for software updates? Will there be one big one or periodic updates? Will they be adding features?

I asked a few questions simply because I know you may not be able to tell me the answers to some or all of them. don't want to put you in a bad spot but any info would be great.

Thanks!

Welcome to EI.com

 

[Ranged30]

I can't browse on wifi while talking on the phone, but I thought I read I was supposed to be able to do that? Do I have a defective phone, it just keeps losing connection if I am on a call?

 

[applejon]

actually can you tell me when Apple will get a new shipment into their stores?

All shipments are done on a store by store basis. It depends on their current stock and how fast they sold out, also on the volumes they plan on selling. Hope that clears up this issue.

Is there a time frame for software updates? Will there be one big one or periodic updates? Will they be adding features?

I asked a few questions simply because I know you may not be able to tell me the answers to some or all of them. don't want to put you in a bad spot but any info would be great.

Thanks!

Welcome to EI.com

Sadly I can't reveal that information, all I can say is that we are working on it and that you should expect improvements in software in the upcoming month.

I can't browse on wifi while talking on the phone, but I thought I read I was supposed to be able to do that? Do I have a defective phone, it just keeps losing connection if I am on a call?

That is correct, the iPhone has the capability of being on the phone and browsing WiFi at the same time. Before jumping the gun and saying you have a defective phone, make sure your wifi connection is actually present and strong, because there is a chance the phone jumps to EDGE because it feels that the connection is stronger via EDGE, if the problem presists take it to the Apple store, I can diagnose if over the internet.

 

[DMcGrew]

I can't browse on wifi while talking on the phone, but I thought I read I was supposed to be able to do that? Do I have a defective phone, it just keeps losing connection if I am on a call?

Yeah you should be able to. I know I can for sure.

 

[Zachary Vex]

Is it possible to surf using edge while talking on the phone? I think I've successfuly used wifi to surf while in conversation, but I haven't tried it with edge.

 

[applejon]

Is it possible to surf using edge while talking on the phone? I think I've successfuly used wifi to surf while in conversation, but I haven't tried it with edge.

No. Altough EDGE and phone towers are different, you cannot surf EDGE and talk on the phone at the same time.

 

[meyer1son]

My iPhone disconnects and says you cant do both at the sametime, Do we have another car crash?

 

[applejon]

My iPhone disconnects and says you cant do both at the sametime, Do we have another car crash?

Please elaborate.

 

[SPCartmanLand]

Are they going to improve safari or are we pretty much stuck with it as is? I mean its nice but it crashes far to often

 

[applejon]

Are they going to improve safari or are we pretty much stuck with it as is? I mean its nice but it crashes far to often

Hey there Cartman
Yes, every time anything goes wrong with your phone keep tab of it, and when you plug it into iTunes it will sometimes ask you if you mind forwarding the information to Apple. Believe it or not, we get that informaiton and study why your Safari crashed, or whatever else may have happened and we put a constant effort to improve, I can ass you a more reliable Safari in the upcoming month.

 

[propedderkustoms]

How do I access the sync settings beyond the few options I get in iTunes [music, pics, videos, etc.]. I want to know how to stop it from syncing Internet Explorer favorites and mail settings. Thanks.

 

[T-HAN]

How do I access the sync settings beyond the few options I get in iTunes [music, pics, videos, etc.]. I want to know how to stop it from syncing Internet Explorer favorites and mail settings. Thanks.

I want it to sync my favorites in the first damn place!

 

[DMcGrew]

How do I access the sync settings beyond the few options I get in iTunes [music, pics, videos, etc.]. I want to know how to stop it from syncing Internet Explorer favorites and mail settings. Thanks.

Click the Info tab in iTunes. The web browswer section is at the very bottom. Just uncheck the box.