I used Apple Pay for about the tenth time tonight and for the first time, they made me sign a receipt. I asked about it since I've never had to sign before with the Apple Pay payment method and they said it was because the transaction was greater than $20. I looked back through my transactions and I had a couple at another store that were over $20 and they didn't make me sign. Having to sign makes it kinda pointless.
Is anyone else finding a signiture is required when you spend more than $20?
The first part of this are excerpts from an article. It was full of a lot of fat, so I cut it and changed some of the wording.
American Express says, "The whole idea of Apple Pay is that you shouldn't have to sign. And there is no fixed dollar amount that triggers a signature requirement. Instead, the normal fraud prevention rules apply, and they could kick in depending on the circumstances. Plus the merchant may have its own policies."
VISA says there is a transaction mode reported electronically. Depending on both Visa Corporate policy and the issuing bank's policy, the Apple Pay transaction can, apparently, be treated in a certain way. For example, one purchase made at Macy's was logged as "Proximity payment (probably meaning NFC); magnetic stripe rules."
That means, even though the transaction was known to be via NFC, it was determined by someone in the chain that mag stripe rules would apply: that is, electronic signature required (subject to any local policy on low cost items). That could have been tied to the dollar amount, but they say there is generally no fixed dollar amount in the formula. It's more related to their procedures for fraud prevention, methods they don't tell you about, and merchant policies.The merchant always has the option, at the point of sale device, to elect to protect themselves in a high dollar purchase by asking for a signature. A Macy's sales clerk, for example, may be unaccustomed to Apple Pay and might triggered a request at the cash register for a signature for a (very modest) jewelry purchase. Also, while American Express and VISA don't require a signature for a fixed amount, other banks and lenders may do so.
I think it's more the merchant protecting themselves against fraud than any bank requirement. When I finally get Pay and run into that situation, I'll go to the store manager and tell them if I have to sign with Pay, I'll take my business elsewhere. Because you're right about it being pointless with a signature.
Here's the full article.
http://www.macobserver.com/tmo/article/when-apple-pay-requires-a-signature-and-when-it-doesn't
Sent from my ancient but trustworthy iPhone 5.