How hot is hot?

[nobbie]

Well, yesterday, my family presented me with an early birthday present in the form of an 8GB iPhone!

Today, it started getting really hot and I got the dreaded This Phone Needs to Be Repaired notice with no signal. I powered down and cleaned the sim card and reset it. It worked. But then a few minutes later, no signal. Then later, the Needs to be Repaired message. This is in the first 24 hours!

I am at a loss as to what to do. Should I take it to the Apple Store ASAP and ask them to look at it? Or is there something I'm overlooking? It gets very, very warm to the touch. Is this normal?

Help!

 

[hexonxonx]

Well, yesterday, my family presented me with an early birthday present in the form of an 8GB iPhone!

Today, it started getting really hot and I got the dreaded This Phone Needs to Be Repaired notice with no signal. I powered down and cleaned the sim card and reset it. It worked. But then a few minutes later, no signal. Then later, the Needs to be Repaired message. This is in the first 24 hours!

I am at a loss as to what to do. Should I take it to the Apple Store ASAP and ask them to look at it? Or is there something I'm overlooking? It gets very, very warm to the touch. Is this normal?

Help!

Yes take it to the Apple store Friday. That is not normal and they will simply exchange it for a new one. Bring the receipt and complete box and packaging.

 

[mactigger]

I woke up one day and my phone (after a month) was REALLY hot. So much so, that I pulled my hand away. When I finally picked it up there was a huge (and I mean HUGE) crack in it from top to bottom.

I took it back to the Apple store here in CA and they replaced it no questions asked. They even gave me my replacement from a retail box! Not some refurbished thing.

I was VERY happy with Apple's service.

 

[Martlet]

I got the dreaded This Phone Needs to Be Repaired notice with no signal.

I am at a loss as to what to do.

If the phone is telling you to take it to an Apple store, trust the phone!

Leave the message up, and hand it to the guy (or gal) at the Genius bar.

 

[Zman-iPhone]

wouldn't they give young replacement out of a retail box anyway? Jesus I would expect a new one Out-Of-The-Box if I were to go and get it exchanged...

 

[Martlet]

Yeah, I've yet to see a replacement come back as anything other than new in box from Apple.

 

[thinkaboutit27]

Yeah, I've yet to see a replacement come back as anything other than new in box from Apple.

I can't imagine ANYONE getting a refurbished one yet.

It's been less than a month since the phone's been out. If you did get a refurbished one, I would be very worried.

 

[ja_vo]

no one will get a refurb one. they will open a brand new spanking box in front of you.

been there done that!

 

[nobbie]

This is odd. After the first day, no issues of repair messages or losing signal. The only thing different is I stopped using my old Treo case that has a magnetic flap. Do you think that could have been the issue? Hmmmm...

 

[totalsportsnut]

no one will get a refurb one. they will open a brand new spanking box in front of you.

been there done that!

Yeah me too.... three times.

 

[hard_core]

This is odd. After the first day, no issues of repair messages or losing signal. The only thing different is I stopped using my old Treo case that has a magnetic flap. Do you think that could have been the issue? Hmmmm...

you saw how easy it was to return and exchange the iPhone. Put it back into the case with a magnetic latch and see if you can reproduce the problem.