How long did it take Apple to fix your iPhone?
- Thread starter TheDon
- Start date
it was pretty much next day air
shipped me temp phone, next day air to them and then next day air back...gave me a new one
shipped me temp phone, next day air to them and then next day air back...gave me a new one
That's pretty much SOP. That's where all those refurbished ones are coming from. Just think, your original iPhone will now go into the hands of someone less fortunate. Bringing joy into their lives where perhaps there was no joy before!
On a similar note, took my iPhone into the SF store (Stockton St) and they replaced it immediately with a brand new one. Something about being so close to Cupertino, at least that's what they told me. Could also be that i'd only had it for 18 days.
Follow the Fedex tracking number and see your new/refurbished/fixed(really?) phone take a lovely trip from Shangai to your doorstep.
I drop off mine at genius bar yesterday (Monday at noon). The Apple store mail-in repair status still showing "Shipment to repair center pending" ...
If the turn around time for most people here is about 3-4 days, shouldn't the status shows that phone has been received at repair store at least by today?....
I will keep you guys updated on how it goes from now on ...
If the turn around time for most people here is about 3-4 days, shouldn't the status shows that phone has been received at repair store at least by today?....
I will keep you guys updated on how it goes from now on ...
Just like everyone else, I got a brand new iPhone 
It also took 3 days.
The serial number changed. I don't know if they fix the inside of the phone then put a new cover, or they just don't bother to fix mine and get me a brand new phone, which I think is cool since my first phone already has some scratches...
I am happy with the new one...
It also took 3 days.
The serial number changed. I don't know if they fix the inside of the phone then put a new cover, or they just don't bother to fix mine and get me a brand new phone, which I think is cool since my first phone already has some scratches...
I am happy with the new one...
I can't imagine they fix anything, unless it's something very minor. Labor is too expensive. You're not the one that put it through a wash cycle, are you? I did that with my pager once and it killed itJust like everyone else, I got a brand new iPhone
It also took 3 days.
The serial number changed. I don't know if they fix the inside of the phone then put a new cover, or they just don't bother to fix mine and get me a brand new phone, which I think is cool since my first phone already has some scratches...
I am happy with the new one...
LoL.... I am not the one who put it in the wash cycle, or even blend it. The phone does not like getting short circuit 
If that happens to your phone, I don't think it is covered under the warranty right? I will be suprized if it does...
My first one is defective since I bought it. It has a bad battery that won't charge. I don't think it is that hard to debug a dead battery, right?... or to debug why it is not charging, right? ... The engineers who design the phone should be able to diagnose such issue easily since they know the phone very well! I am an engineer myself, if you know what you are doing, you know lol. Or maybe you are right, labor intensive.
Maybe they just want to make customers happy again with Apple products because I almost loose faith in Apple.
I hope this second one works perfectly.
If that happens to your phone, I don't think it is covered under the warranty right? I will be suprized if it does...
My first one is defective since I bought it. It has a bad battery that won't charge. I don't think it is that hard to debug a dead battery, right?... or to debug why it is not charging, right? ... The engineers who design the phone should be able to diagnose such issue easily since they know the phone very well! I am an engineer myself, if you know what you are doing, you know lol. Or maybe you are right, labor intensive.
Maybe they just want to make customers happy again with Apple products because I almost loose faith in Apple.
I hope this second one works perfectly.