I have a 4s and it iTunes no longer recognized it as of whatever the last iOS update was this past week. When I plugged it into the computer it showed up as a camera under explorer and I could navigate around through my pictures, but iTunes would not synch the phone because it said it wasn't connected. Finally reached the point where it said a restore was needed about 9 AM this morning. It's been restoring ever since.
iTunes shows "Preparing Phone For Restore" at the top center with the little horizontal barber shop pole thing. The phone shows the iTunes icon, an up arrow and a USB plug.
Neither the phone or the computer are frozen, I am able to navigate through iTunes to play my music and the iPhone can power off (I tried it after the first hour). So how long is this supposed to take? It's been "preparing the phone for restore" for 5 hours now.
iTunes shows "Preparing Phone For Restore" at the top center with the little horizontal barber shop pole thing. The phone shows the iTunes icon, an up arrow and a USB plug.
Neither the phone or the computer are frozen, I am able to navigate through iTunes to play my music and the iPhone can power off (I tried it after the first hour). So how long is this supposed to take? It's been "preparing the phone for restore" for 5 hours now.