My contract conveniently ended the same time the iPhone came out. Easy decision. I loved always being the one who 'had service' wherever I was (and my T-Mobil and AT&T friends didn't), but I'd rather have a sick phone.
Verizon has great coverage - but that's it.
1) Their phone are all terrible, and too expensive. I had a Motorola E815 (formerly the V710 which I also had), and 2 years later, they still hadn't come out with anything better. No Sidekick, no iPhone, no screen bigger than an inch and a half, unless you want a Blackberry the size of a laptop. The Chocolate sucks. The EnV is a brick (and still has a wimpy 1" screen). Do they even sell anything else?
2) GetItNow blows. Plug your phone into your computer and have control over it's content? Sorry - not with Verizon. You want a ring tone? A game? The ability to sync your contact book? YOU GOTTA PAY, SUCKA! Then theres the added nuisance that all of your applications are within the GetItNow menu. Oh, you can Instant Message, alright... but it's a 10-step pain in the butt!
3) Their customer service is pretty lame. A simple problem usually takes a minimum of an hour to resolve. If you go into an actual Verizon store, you're waiting in a line - it's Verizon's policy.
Benefits of Verizon:
1) They're easy to screw-over. I could get a replacement for my phone whenever I wanted. I swapped my E815 about 6 times. All I would say is "it freezes a lot". Once I even dropped it in the toilet and they replaced it.
2) Most of the people I know have them.
Oh well, see-ya Verizon. I'm 100% happy with my decision to switch over to the iSide. Love it, love it, love it. (Love it

)