It's a bummer that to have the iPhone, we're stuck with AT&T, i was previously with CellularOne, and switched to AT&T to get the iPhone, i'm extremely happy with my iPhone, but AT&T SUUCKS! I only had my iPhone less than 24 hours, and the deactivated my sim card, and switch to my previous phone, after two days of arguing and fighting with them, they "fixed the problem" and the fact my iPhone still said "no service" was an Apple problem, so after talking to several AT&T reps, i got transferred to Apple, no problem with the phone, so i called AT&T once again, and nothing but being transferred and put on hold, FINALLY, after a week of this nonsense, someone finally figured out that they never reactivated the sim card, and that i need to go buy one myself, and after fighting with them again because of a mistake THEY made, i finally got someone to send me one for free three days later, but sent that sim card to the wrong address, and then after reps more worried about changing my text messaging plan and other stuff that had nothing to do with my situation, i got another one sent to the right address, and it's on it way. THEN a lady called to verify the address, and argued that the sim card CANNOT be removed and that this was pointless, and said that i'm S.O.L., so i said that it could be removed from the top, and she rudely interrupted me and said "no, it can't (with a very rude attitude) but whatever" and repeated the address, and said "there, it's being sent, have a nice day" and hung up. I'm very disappointed that an awesome product from Apple would be combined with such ignorant, and rude people. I needed to vent because AT&T doesn't seem interested in listening. Also, AT&T said this has happened multiply times. C'mon Apple, you could've done better with the carrier.