so how long did it take you to get your money back?
I had a similar incident happen on ebay. I used paypal funded by a credit card. Once you notify paypal you go into a resolution system. The only bad thing is it doesn't happen instantly you have to wait for the other "side" to respond and when they don't then paypal will resolve your claim. It does work but it's not instant. I was just happy to get my money back.