I know this probably isn't the case, but let's pretend the software for the iPhone will not be updated. MMS will never come. Video, IChat, speaker volume and all else is EXACTLY the way it will always be. No software updates, no ring tones, etc. How would you feel? Would you be happy? I for one would not be satisfied. I am keeping the phone in hopes that this speaker volume thing will be addressed. That other ringtones will be available. If I were to keep this phone the way that it is I would have to give it a 6. And, I would regret cancelling my GPS on my BB 8800.....