iPhone 4S stopped working..help

DrG

DrG

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I'm hoping that you can help me...I gave my 4S to my daughter a couple of months ago, and now, the phone just stopped working. She said that she didn't do anything to the phone, but woke up in the AM and it was not working...the phone does not power on. Doesn't respond to a hard reset and setting it to dfu does not work either. I think I updated to the 6 before I gave it to her. When plugged in, it would not show batter status either. It's just like a brick :(

Thanks for your help and guidance.
 
liberated

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DrG said:
I'm hoping that you can help me...I gave my 4S to my daughter a couple of months ago, and now, the phone just stopped working. She said that she didn't do anything to the phone, but woke up in the AM and it was not working...the phone does not power on. Doesn't respond to a hard reset and setting it to dfu does not work either. I think I updated to the 6 before I gave it to her. When plugged in, it would not show batter status either. It's just like a brick :(

Thanks for your help and guidance.
Click to expand...
Chances are the phone suffered water damage. Some times kids lie for fear of repercussions. Have the Apple store genius check it out. Good luck.
 
RoofMonkey

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liberated said:
Chances are the phone suffered water damage. Some times kids lie for fear of repercussions. Have the Apple store genius check it out. Good luck.
Click to expand...
Looking inside the headphone port & charging plug will give you a clue. Input see pink, it's had water in it.


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Europa

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Try blowing out the charging port with some compressed air. It might just have a dead battery and dusty port that won't take a charge.
 
DrG

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No visible pink stuff, but I guess I have to take it to see a genius. ?.so sad

Sent from my GT-N8013 using Tapatalk HD
 
liberated

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Europa said:
Try the compressed air first.
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Europa, compressed air is not likely to help if there's no visible dirt. Chances are that's not the problem. When a charger is connected, the metal to metal contact should be enough to scrape any dust.
 
fijiman

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DrG
It sounds like a battery issue..? Have you tried charging iPhone on wall charger for at least 12 hours...?
Or faulty USB cable... Try another....


Sent from my iPad using Tapatalk HD
 
Europa

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liberated said:
Europa, compressed air is not likely to help if there's no visible dirt. Chances are that's not the problem. When a charger is connected, the metal to metal contact should be enough to scrape any dust.
Click to expand...
Liberated, thanks for the education about how the charging port works. However, I've seen it help with this type of problem before. It's one of the troubleshooting steps here and it's worth a try before taking it to an Apple Store. I always try to rule everything out before recommending that someone take it in. I wasn't trying to imply that it was likely the problem or that it would definitely fix it. Some people jump to recommend taking it in to Apple, but I'll recommend things that have worked for others even if there is only a 0.1% chance it will work, especially if it's simple - and compressed air is simple.

I can't tell you how many times I've seen threads where people recommended that the OP take a phone in for repair and it turned out that the problem was something really simple, like a bad USB cable as Fiji stated above. I try not to make assumptions like they probably already thought of that or they didn't mention that the port was really dusty so thereforee there is no possible way the port is dirty.
 
liberated

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Europa said:
Liberated, thanks for the education about how the charging port works, but I've seen it help with this type of problem before. ;)
It's one of the troubleshooting steps here and it's worth a try before taking it to an Apple Store. I always try to rule everything out before recommending that someone take it in. I never said it was likely the problem or that it would definitely fix it. Some people jump to recommend taking it in to Apple, but I'll recommend things that have worked for others even if there is only a 0.1% chance it will work, especially if it's simple - and compressed air is simple.

I can't tell you how many times I've seen threads where people recommended that the OP take a phone in for repair and it turned out that the problem was something really simple, like a bad USB cable as Fiji stated above. I try not to make assumptions like they probably already thought of that or they didn't mention that the port was really dusty so thereforee there is no possible way the port is dirty.
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I can appreciate your point Europa, on the same token, I've fixed more screens and other issues on iPhones that I can remember and never once cleaning a charging port worked for me. What has worked is changing a battery, and changing the charging port. I never said that you said anything either, I am just giving my advise (I didn't even suggest it was the best advise). I think the dust on the charging port is a no go, now what you said about the USB cable it's more likely and I should have thought of that before sending the OP running to Apple. Apple will be the ultimate choice in all probability :D
 
Europa

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liberated said:
I can appreciate your point Europa, on the same token, I've fixed more screens and other issues on iPhones that I can remember and never once cleaning a charging port worked for me. What has worked is changing a battery, and changing the charging port. I never said that you said anything either, I am just giving my advise (I didn't even suggest it was the best advise). I think the dust on the charging port is a no go, now what you said about the USB cable it's more likely and I should have thought of that before sending the OP running to Apple. Apple will be the ultimate choice in all probability :D
Click to expand...
Okay, but my post was for the OP and I have seen compressed air work for other people.
 
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