First of all, my deepest condolences!
What is Best Buy's insurance--how good is it? Are you going to a get refurb or a brand new one? Or--worse--are they going to try go fix your shattered phone?
Yes I had a case on it but it wasn't a good one. I was waiting on the life proof case I really don't like the otter box cases, but I did buy one when I turned my phone in so I will have it when I get it back, since I wanted a pink case and they didn't have many. She told me I can exchange it if the life proof be out when my phone comes back.
It's $14.99 a month, with no limits of claims. The good part about all of this is that day on my way home from work I was thinking of canceling that insurance and going to Apple to get their ins.. I'm glad I didn't because it would have been a lapse in coverage and I would have been without any ins and a broke phone that I would have only had for twenty days.First of all, my deepest condolences!
I'm going to assume you weren't using a case. Cases are pretty much a no-brainer on a device of this importance. Not trying to give you a hard time about this, but rather, share with you a vital piece of knowledge for further reference. When I got my 5, I had no case for it. I can honestly assure you that the phone did not leave my home until I got the case a few days later. I got an Otterbox ...the Defender... I am so very happy with it.
I'm going by there today when I get off from work, before going home for the weekend because I stay a good 45 min/hour from them. But make no mistake if they call me I will come back.
DO YOU have this in writing... in a contract? Please be sure that you do, not just word-of-mouth. Hopefully they didn't tell you this in passing just to get you to sign on the dotted line!
Apple will fix it for $226 without AppleCare+ or $50 with AppleCare+.Replacement glass for the 5 is still $300
