If he actually did manage to retrieve it, then yeah, the Best Buy protection would have covered it.
iPhone Purchase at Best Buy
- Thread starter Deke736
- Start date
Hmm, I can't really say that we do. You might very well be able to get a new SIM card based on whatever particular Mobile manager you deal with. But, normally that aspect of the service is generally best left to AT&T, and they can usually get a new SIM card out within a couple of days, I'd say.
Thanks for the response. I actually called over there just a little while ago (it took about 15 min for them to answer...) and they referred me to an ATT store that will swap out my sim at no charge.
That made me spit my drink out so I wouldn't choke.My Best Buy iPhone buying experience was ok. I decided to go there because I have a FAN account which Apple stores can't process for some reason and I might as well get the reward points, too.
So I went in and asked for an 8 gig. The guy replied, "black or white?". I should've had some fun and asked for a white one
I then asked if he was able to do FAN accounts, since Apple couldn't. He replied, "Yes, but don't expect the discount to be around long because Apple isn't allowing to allow FAN discounts anymore, according to my rep." I let him know that a lot of times reps are wrong.
Other than that it went smoothly. I was in and out in twenty minutes.
Nope, you wouldn't have to return the phone. You would, however, have to pay the $175 termination fee.
Thanks! I don't mind paying the ETF, but i jsut want to make sure that i am getting the right information and i am not being charged for things that i don't know about.
You don't need to return the phone if you cancel within your 30 period either. They will just charge you the ETF and cancel the line.
Howdy Deke736,
I'm John, one of Best Buy's online community agents. We frequently review online postings to assist individuals with technical issues. In this case, I wanted to thank you for posting about your store experience. I'm happy that you found Best Buy to be a good alternative for your purchase and we look forward to having you visit again!
Sincerely,
John
Best Buy Community Connector
http://forums.bestbuy.com
I'm John, one of Best Buy's online community agents. We frequently review online postings to assist individuals with technical issues. In this case, I wanted to thank you for posting about your store experience. I'm happy that you found Best Buy to be a good alternative for your purchase and we look forward to having you visit again!
Sincerely,
John
Best Buy Community Connector
http://forums.bestbuy.com
Wow, that's kind of cool. Nice to see that Best Buy is checking up on it's own performance. Perhaps this is part of Circuit City's demise.
With the economy being as it is, let's hope these large retailers start realizing that word they forgot about such a long time ago "customer service", still exists.
Poor customer service was what caused Circuit City to die. They only have themselves to blame for that!
Poor customer service was what caused Circuit City to die. They only have themselves to blame for that!
I agree ravman, they really dropped the ball with customer service. In fact their worry free guarantee is a joke. I showed them a laptop from Office Max that was lower priced and the exact same model. They wouldn't match the price "That's below our cost." Amazing, I am actually happy to see them go. It's too bad they failed to realize that happy customers come back, pissed ones go elsewhere.
I wonder if it had something to do with when they had that plane crash they had a few years ago in Colorado. They lost some really strong leaders, I think they really started to begin their downward spiral then.
Here's a link to the crash: http://www.washingtonpost.com/wp-dyn/articles/A29891-2005Feb16.html
Here's a link to the crash: http://www.washingtonpost.com/wp-dyn/articles/A29891-2005Feb16.html
I don't see how you can fault a company for deciding to not proceed with a transaction they would have lost money on... you act like you're entitled to that product at that price.
I like Best Buy and always have. They're a corporation that is out to make businesss and I go into the stores with that understanding. Most of the time I leave satisfied.
When you go to a Best Buy you feel like you HAVE buy something. Their way of merchandising is tops and makes you want to buy.
The thing that I hate about my best buy is that eventhough when you walk into the store in your engulfed in electronics...My best seems to have like a 5 dollar tax on everything from games that are already $60 dollars to little strategy guides 
When I heard about Best Buy selling iPhones was about 45 days after I purchased my 3g I would have rather given them the businesss and purchased the insurance as well.
Before best buy I got screwed on every extended warranty I ever purchased.
That all stopped when I began purchasing from Best Buy I have had excellent customer service from them on many items over the past 9 years ranging from Computers, Digital Camera's, Phones you name it. I have had 5 or 6 product replacements, many times after a year or better and they were replaced with current technology at what I paid for the item originally which in many cases allowed me to buy into the next level above it and still have money to spend on other items.
Anytime I ever had to bring the same item in for the third time I requested replacement and received it. No questions or no hassles.
Why is it that some people can get satisfaction and others cannot? Could it be the way they approach the sales staff? Who knows, all I can say is I would not think about purchasing my electronics elsewhere and when my wife decides to get an iPhone we will use Best Buy.
Before best buy I got screwed on every extended warranty I ever purchased.
That all stopped when I began purchasing from Best Buy I have had excellent customer service from them on many items over the past 9 years ranging from Computers, Digital Camera's, Phones you name it. I have had 5 or 6 product replacements, many times after a year or better and they were replaced with current technology at what I paid for the item originally which in many cases allowed me to buy into the next level above it and still have money to spend on other items.
Anytime I ever had to bring the same item in for the third time I requested replacement and received it. No questions or no hassles.
Why is it that some people can get satisfaction and others cannot? Could it be the way they approach the sales staff? Who knows, all I can say is I would not think about purchasing my electronics elsewhere and when my wife decides to get an iPhone we will use Best Buy.