I took my iPhone to the Apple Store as the bottom of the touch screen was non-responsive in the keyboard mode. The store sent it to Apple service for repair. My question: if they replace the phone instead of repair my existing phone as I have read they do in some cases, will I receive a new box with matching serial and IMEI numbers or do they just ship the phone alone? The store had me keep my original box and accessories.
Also, if they replace, do they use new or refurbished phones?(This one was purchased new)
If you've gone through this please let me know.
Thanks
Also, if they replace, do they use new or refurbished phones?(This one was purchased new)
If you've gone through this please let me know.
Thanks
