Is anyone starting to hate their iPhone?

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Imagine09

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So 24 hours after i got it and I thought it was the coolest thing in the world. Two weeks later and I must say that im wondering If i made a mistake. I still think its the coolest thing, but man oh man is this the most inefficient cell phone i have ever used. Slide, click, click click click then make a phone call.
Edge doesn't work half the time. I had to disconnect the WIFI because of the stupid SMTP. Two different SMPTs all day long? You must be kidding me. The fact that when i turn on the phone im back to where i last was sucks. I don't necessarily want to be where i was. I want to make a call! Then the non searchable contacts is horrible. Trying to drive and look at that little index on the left to find someone is horrible. i have 800 contacts in my phone. On the treo i would press the first letter of the name and boom im there. Click, call done. no more with this thing.

I received directions from my secretary via text. i needed to send it to a client via text. Ummm. now what. Thats right. i had to get a piece of paper and a pen, write it all down, then type it in to a new text. Not good.

The phone is beautiful, a technological marvel but im starting to think that i should have stayed with my treo for a while. The hype got me.

This one button thing sucks. no combinations to get you somewhere fast. No nothing to do anything fast. And try making a call to a contact while driving.

And where the hell is the update!


w
Got mine June 29th and still amazed by it...currently plowing through all the different mods (which is a blast). Sure I wish it had some other features/upgrades but, for now very very happy with it.
 

Sleeper

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Jul 21, 2007
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An interesting, concerning and unsurprising post.

I guess the fact of the matter is that the iPhone will not suit everybody and is not the ultimate mobile phone (if such a thing exists) so one needs to be careful when considering if it's a viable purchase given the unsubsidised cost and two year tie in.

I'll wait and see what the European reviewers make of it before parting with any cash as it's a totally different market over here and, frankly, the iPhone would be no more than an expensive toy in its current incarnation.
 

cdodkin

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An interesting, concerning and unsurprising post.

I guess the fact of the matter is that the iPhone will not suit everybody and is not the ultimate mobile phone (if such a thing exists) so one needs to be careful when considering if it's a viable purchase given the unsubsidised cost and two year tie in.

I'll wait and see what the European reviewers make of it before parting with any cash as it's a totally different market over here and, frankly, the iPhone would be no more than an expensive toy in its current incarnation.
I disagree - I can happily run a multi-million Dollar businesss from my iPhone when I'm on the road.

It's no toy.

And before you pull the 'you're American' card - I may live in the US, but I'm from Europe.

You really need to use one before you write it off - if you're being reasonable of course.
 

Silverado

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Jul 6, 2007
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I disagree - I can happily run a multi-million Dollar businesss from my iPhone when I'm on the road.

It's no toy.

And before you pull the 'you're American' card - I may live in the US, but I'm from Europe.

You really need to use one before you write it off - if you're being reasonable of course.
Yes, one definitely must use one before writing it off, however, based on needs and style of work, I certainly see being as frustrated as the original poster.
 

ps49556n

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Jun 21, 2007
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Yes, one definitely must use one before writing it off, however, based on needs and style of work, I certainly see bring as frustrated as the original poster.
Any serious blackberry enterprise user will find many features they need are not yet present in iPhone 1.0 software...everything could theoretically be added via software updates with a few exceptions such as gps and 3g...

Frankly, i have no sympathy for all you "businesss" users who ditched their preferred device before research the current iPhone's capabilities... 85% or more of the features were known before 6pm june 29 and if you wanted you could have read plenty of reviews and opionions prior to ditching that pos treo...
 

tharmsen

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Frankly, i have no sympathy for all you "businesss" users who ditched their preferred device before research the current iPhone's capabilities... 85% or more of the features were known before 6pm june 29 and if you wanted you could have read plenty of reviews and opionions prior to ditching that pos treo...
I'm completely happy with my iPhone and I didn't ditch my primary device - I still have it for 12 months.

The one feature promised that is horribly broken is the integration with Exchange. Just about every corporate user on the planet needs to access their email via Exchange. Once this is fixed all the other stuff is gravy for me. :p
 

ja_vo

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Jun 17, 2007
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Wow, with so much to iPhone hate, I'm amazed that:

a) You didn't take it back for a refund
b) It took you so long to find this website so that you could complain

Ahhhhh, but then you you'd have to actually own one to take one back.....

Did anyone mention that Trolling is against the site rules.....
100% support you.

i mean why would you even put that on here, this site its to help one another bot to put up that they hate their phone, if you don't like it, crap sell it or do something, but stop crying about it. please
 

Mark Booth

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Jun 28, 2007
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No hate here. I'm loving my iPhone more and more every single day!

smtp: I use authsmtp.com! Been using it for two years on my laptop with wireless PC card. Solves ALL smtp problems. $25 per year. Free alternatives out there too (but most of them append spam to your outgoing mail)

EDGE: I live in a major city (5th largest in the US if I recall correctly). Before purchase, I was worried about the slow speed of EDGE vs. the performance I get with my Verizon EVDO PC card. And, while EDGE is definitely slower, to my delight, it's fast enough that I find it COMPLETELY useable. Lucky me!

Text: Umm... not sure what you are talking about here. I forward E-mails with my iPhone all the time. No re-typing necessary.

Hey... has anyone noticed Apple's stock price lately? Holy crap! Glad I bought near the low point! :D

Mark
 

Tinman

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Jul 16, 2007
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So 24 hours after i got it and I thought it was the coolest thing in the world. Two weeks later and I must say that im wondering If i made a mistake. I still think its the coolest thing, but man oh man is this the most inefficient cell phone i have ever used. Slide, click, click click click then make a phone call.
You make some good points, but you also went a little overboard in a few places...


Edge doesn't work half the time.
If so it sounds like an AT&T issue. I haven't found any places where I had AT&T service but not EDGE. Moreover, I am no AT&T fan. Coverage map indicates my house is in a "moderate" coverage area (can't get any lower). To my surprise AT&T has worked great in my house, and around town. Better than Sprint with my Treo 650.

This doesn't mean to say you aren't having coverage issues. But I wouldn't blame the iPhone for it. If you next say you had better reception with AT&T from a Treo, I'd say you have a bad iphone--no review I've read says the iPhone is any worse, RF-wise, than the Treo.


I had to disconnect the WIFI because of the stupid SMTP. Two different SMPTs all day long?
OK, this has zero to do with the iPhone. Neither Apple nor AT&T are responsible for the state of SMTP. If you want to place blame, place it on spammers, virus spreaders, and the like. If it weren't for them sending mail today would likely be as unrestricted as it was back in 1995.

That doesn't mean you have to throw the baby out with the bathwater and disconnect from WiFi though. I, for instance, use Gmail for sending mail from my iPhone, which works no matter what service I use (no ads when sending mail, and that's about all I use Gmail for). Yes it took a bit of time configuring (I don't use port 25, as even that is blocked by many ISPs), and had to set my proper reply-to address in Gmail's Web interface, but once finished it works well.

And as an FYI I had to do that with my laptop too, as when I leave the confines of home (or work) there is no guarantee of SMTP--but again, I wouldn't blame the laptop for it.


You must be kidding me. The fact that when i turn on the phone im back to where i last was sucks. I don't necessarily want to be where i was. I want to make a call!
OK, I am all for improvements, but at the moment I wouldn't want the device to turn on at the phone screen all the time. Perhaps some sort of double-press of the home key to go straight to phone would be nice, though I would want this to be optional. Even you wrote that you "don't necessarily want to be" returned where you were last. How is the device supposed to know when you do and when you don't?


Then the non searchable contacts is horrible. Trying to drive and look at that little index on the left to find someone is horrible. i have 800 contacts in my phone. On the treo i would press the first letter of the name and boom im there. Click, call done. no more with this thing.
OK, this time you really did bring up a good point. But you kinda exaggerated a bit: for starters if you have 800 contacts then it is impossible for you to be able to press just the first letter of a name and "boom" you are there (800/26 = 30 average contacts per letter of the alphabet).

And while I do indeed want the iPhone to have some sort of keyboard lookup for contacts, I also own a Treo and can say without a doubt that typing on that tiny keyboard while trying to drive was not exactly fun, nor safe. I have about 1,000 contacts and rarely could I type just one (or two) characters and go to the right name. It was more like this: type one character, check to see if contact is now in view, if not enter another character, mistype next character, backspace, etc. Still, the alpha lookup was nice and I sure hope the iPhone gets something similar, if not better.


I received directions from my secretary via text. i needed to send it to a client via text. Ummm. now what. Thats right. i had to get a piece of paper and a pen, write it all down, then type it in to a new text. Not good.
This issue is a big one to me too. Not the lack of the ability to forward an SMS mind you, which I don't think I ever used on my Treo, but rather the lack of cut-and-paste, with which you wouldn't have had to use pen and paper. Very odd to me that the iPhone doesn't have C&P and that has bitten me a few times already. Never had to dig out a pen and paper yet, but if that day comes I'll be ticked off too. Embarrassing, really. Sure hope this gets addressed--pronto--via an update.


And where the hell is the update!
I'm with you on that!



--
Mike
 

SingleDouble

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Jul 13, 2007
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This is a common response. Any critique, no matter how moderate and ressonable, is met with base, shrill insult.
Exactly right. The cultists are out.

I have many of the same complaints after weeks of use: Amazing as this thing is, if the updates don't iron out a lot of the inefficiencies, it be may game over for me and the iPhone.

However, a msnbc reporter reported yesterday that he met with Apple execs the other day and they all but promised to iron out most problems in the updates, and I believe they will. The more they iron out, the more units they'll push, both in the States and international roll outs to come.
 

SingleDouble

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Jul 13, 2007
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If anyone has a problem with the software then tell Apple about it. If enough people want a feature or complain about a bug, it will get fixed in the next software update.
Actually, Apple monitors boards like these very carefuly, and if enough people complain--here--it will make a difference. I was once connected to Apple so I know for a fact that they pay attention to large communities like these.

Keep that in mind all the people who can't stand any criticism at all. We all have the same goal--a better product.
 

cpl55

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May 25, 2007
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First, I must say that I am really enamored of this device. I love having it with me, showing it off to people, and it just feels great in my hand and its interface is intuitive and responsive in all the ways my Macs are. I LOVE the visual voice mail, and that is a real innovation. The way the iPhone handles bluetooth connectivity is also wonderful (I have always been frustrated by the awkwardness of being tied to my in-car bluetooth system when I'm on a call and want to get out of the car. The iPhone, when a call comes in and anytime after, gives me a simple menu to choose: "Land Rover", "Plantronics 6xxxx", iPhone, or "Speakerphone." That is simple, but none of the Treos or Motorolas I had in the past could do it! I also think the way the iPhone handles incoming calls, and the menu options it provides, is rather eloquent compared to my past phones.

That said, I can still concede that it has its weaknesses. I think the OP here made a very legitimate, thoughtfully written post voicing his concerns. I don't begrudge him his opinion at all, and in fact I think such posts have the capability to stimulate very constructive discussion on these boards. (Some of the responses here are not "constructive" unfortunately, but many are.) If we blast everyone who has a dissenting opinion, and just have a big iPhone lovefest, I think most of us will lose interest quickly, and we won't be contributing to any further evolution of the device.

Again, it's not perfect - wish it had cut & paste, and a few other things. However, I respect the fact that Apple, in launching a product entirely new to them, chose to release a limited (at least initially) feature set that WORKS, rather than trying to provide a lot of bells and whistles that don't work right. (I know everyone's experiences vary, but as far as mine goes, my iPhone's performance has been virtually flawless since I bought it on launch day. My husband's new Treo 700w, incidentally, does a LOT more stuff, and very little of it works well at all. Which is not to say that's typical of everyone's experience, but I find that a common theme with some of the "smartphones" I've owned in the past.)
 

geordisjd

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Jul 1, 2007
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I just love my iPhone. I now have guys half my age talking to me and asking me all kinds of questions, requesting a demonstration, and all the time drooling with envy. What more can I ask from a little device? Only my car has caused so much excitement from the male gender, but it's a lot more expensive...
 

Ramesh

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Jul 12, 2007
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First, I must say that I am really enamored of this device. I love having it with me, showing it off to people, and it just feels great in my hand and its interface is intuitive and responsive in all the ways my Macs are. I LOVE the visual voice mail, and that is a real innovation. The way the iPhone handles bluetooth connectivity is also wonderful (I have always been frustrated by the awkwardness of being tied to my in-car bluetooth system when I'm on a call and want to get out of the car. The iPhone, when a call comes in and anytime after, gives me a simple menu to choose: "Land Rover", "Plantronics 6xxxx", iPhone, or "Speakerphone." That is simple, but none of the Treos or Motorolas I had in the past could do it! I also think the way the iPhone handles incoming calls, and the menu options it provides, is rather eloquent compared to my past phones.

That said, I can still concede that it has its weaknesses. I think the OP here made a very legitimate, thoughtfully written post voicing his concerns. I don't begrudge him his opinion at all, and in fact I think such posts have the capability to stimulate very constructive discussion on these boards. (Some of the responses here are not "constructive" unfortunately, but many are.) If we blast everyone who has a dissenting opinion, and just have a big iPhone lovefest, I think most of us will lose interest quickly, and we won't be contributing to any further evolution of the device.

Again, it's not perfect - wish it had cut & paste, and a few other things. However, I respect the fact that Apple, in launching a product entirely new to them, chose to release a limited (at least initially) feature set that WORKS, rather than trying to provide a lot of bells and whistles that don't work right. (I know everyone's experiences vary, but as far as mine goes, my iPhone's performance has been virtually flawless since I bought it on launch day. My husband's new Treo 700w, incidentally, does a LOT more stuff, and very little of it works well at all. Which is not to say that's typical of everyone's experience, but I find that a common theme with some of the "smartphones" I've owned in the past.)
I've only been an "Apple Fanboy" since January this year. I used to be a PC only guy...

Anyway, I would expect Apple to have put features that have been around for while on the phone. I hold Apple to a higher degree than other companies, based on what they do, and how they do it. I was in shock when I couldn't copy and paste. Yes, Kudos for putting something out that is new to them, but why put out a product that is great is so many ways, and not finish off the job w/the simple things?

I still love the phone, and I use it more than any other phone I've ever had.

Side note: Still no one w/the proof that I requested on page 2 in my first post?
 

Sleeper

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Jul 21, 2007
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I disagree - I can happily run a multi-million Dollar businesss from my iPhone when I'm on the road.

It's no toy.

And before you pull the 'you're American' card - I may live in the US, but I'm from Europe.

You really need to use one before you write it off - if you're being reasonable of course.
I fully intend to try it out and I'm glad you like the iPhone but fit for the European market it's not considering the European market is:

a) More fragmented than the American one.
b) Predominately pay as you go.
c) Geared towards 3G.

You may be European but I don't think you know the market as well as you should. The iPhone at the moment is more of a curiosity and compared to the other available options is indeed merely an expensive toy although a lovely one at that.

You may also be able to running a businesss from your iPhone - it's e-mail and call functions are adequate to do so - but there are better units out there for less money especially in the European market which, as you probably know, is heavily subsidised.
 

willio

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Jul 5, 2007
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i don't necessarily think that it is a "Hate" issue, but more of a "Man this can be a pain in the ass sometimes", but i suppose there is that with any electronic device.

The guy before returned his phone. I wont. boy i wish they would have put another button or two for combinations. That isn't something that software can fix.
 

mcouper

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Jul 7, 2007
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My last phone was a razr. Before it was a SonyEricsson P900.
When I got the Razr, I was impressed by how loud it was compared with the SE, I missed all the PDA/music functions from the P900, so I got an iPod 30, and a Sony UX-VGN 280P.
The problem was, everyday I either forgot the ipod at home, or the Razr. The 280P refuses to connect to my work's network.
So, the iPhone was the solution. It's just an iPod with telephone functions. That's it. I am not waiting for updates to make the iPhone an iSuperPhone. I have no regrets, because it is as advertised after all :)
 

Zachary Vex

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Jun 30, 2007
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Someone at a restaurant asked me tonight how I feel about my iPhone. I gave him the same response I've been giving everyone... I love it and I hate it. It's a total pain in the ass to use in the car because it's so awkward to operate with one hand when a call comes in, so I bought a Jawbone bluetooth today. But the surfability is amazing, and it keeps me so entertained when I'm in waiting rooms or sitting in a restaurant alone that it's a total joy. It's far too quiet for me compared to my old razor (the ringer can't be heard when it's in my pocket, the speaker AND the earpiece are way too quiet for conversation in loud environments) and it distorts horribly when talking to someone else on a razor (and some other types of phones). But, when the white earbuds are in both ears, it works better than any other phone in extremely noisy environments (however I have to hold the mic in my hand for the other person to hear me.)

Earlier today I got a call from my girlfriend while a salesperson was off gift-wrapping a beautiful pair of diamond earrings I found for her. I reached in my pocket to get the phone and it was black... the screen would not come to life and the ringer kept ringing. I had to do a two-button restart to get it back to life, and when I finally got her on the phone two minutes later the salesperson walked up to me and said "the return tag is on the earrings in the box." She overheard and the surprise was ruined. Thanks, iPhone. It crashes so many different ways that I'm not sure I can remember them all. Safari crashes quite consistently, however it's been better lately since I often turn off the phone and turn it back on in an effort to stop that. Once every two days, at least, it refuses to finish disconnecting from a call (it says "disconnecting from call" and it just freezes there until I kill it and restart it.) This ALWAYS happens when I'm in the middle of a businesss deal where getting back to someone with details is totally urgent.

This phone is NOT for someone who's life depends on getting through in a hurry. It's fussy and crashy and buggy, and things will always go wrong when you need it most, and you'll be saying "what? what? what?" over and over when using it in a crowd or on the street. It's both sexy and embarrassing, really. This is both Apple's finest and worst hour.
 
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