First of all, you have every right to post your experiences on here, good and bad. Why people bash the bad posts in just odd. You paid $600 plus for the device and at least $60 a month for service. You are entitled to get something that works. I did a lot of research on this phone as well as AT&T's horrible service rating. If you are unhappy, return it before you are locked into a 2 year contract. Or you can wait for any updates and hope that cures the software problems (Hardware issues you are stuck with until the next release).This is a common response. Any critique, no matter how moderate and ressonable, is met with base, shrill insult.
But everyone should allow people the opportunity to voice the good and bad. After all, many people come to these forums and read these posts , counting on honest opinions to help them make a decision when they consider buying. They want all the angles. Let's not attack those who are having serious issues with the product and service.