iTunes sync problem

[leslivres]

I have iTunes version 10.4.1 and am no longer able to sync or backup iPhone, iPad or Nano.
Since i have pre-ordered the new iPhone 4S i need HELP! many thanks!
leslivres

 

[iphonewarrior]

Thread moved to the iTunes section.

Have you tried using different USB cables and/or ports on your computer?

 

[leslivres]

Thread moved to the iTunes section.

Have you tried using different USB cables and/or ports on your computer?

thanks for your response. yes on the cables and ports. have tried all i know, which is not much! lol
only started with the new iTunes version.

 

[iphonewarrior]

Have you downloaded the correct version of iTunes i.e you've not downloaded the 64-bit iTunes for a 32-bit machine?

 

[leslivres]

i assume i have the correct version. how would i check to make sure? thank you again.

 

[iphonewarrior]

Navigate here: http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com

Download the latest version and reboot your computer.

 

[leslivres]

Navigate here: http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com

Download the latest version and reboot your computer.

i have the latest version right now i think - 10.4.1. suggest i uninstall it and re-install? sorry for bothering you with this. appreciate your help.

 

[Tomscave]

http://support.apple.com/kb/ht1925

This worked for me.

 

[leslivres]

http://support.apple.com/kb/ht1925

This worked for me.

many thanks for your input. last night i discovered that my USB ports are NOT working. have no idea why. on to a new adventure today! lol