Wow! That's pretty harsh for a product that we haven't even used yet, assuming it won't work, not do what it's supposed to do, and won't be reliable. I don't disagree that there will be "issues" but I don't think they will be close to this dramatic. However, if it turns out to be all the things you say it will be then I'll be back to this thread to acknowledge it. But Apple will also lose the farm if it is that bad.
Actually, my comment was not harsh and I was not suggesting that it would not work. Only that there was potential for a fair amount of issues.
Just a statement of fact based on 10 years of experience as a loyal and continuing Apple customer. As an early adopter I frequently buy the first generation product and as with other mfgs, it's not always a smart move and I take responsibility for that.
Moreover it is a direct reflection of my personal experience with Apple. And it's important to note that I'm a big Apple Advocate. I really like their products and have owned more than 8 new PowerBooks, two MacBook Pro's, three iPods, and a slew of mac accessories.
An example is when I purchased the new MacBook Pro when it was first released. Mine had many big issues, overheating and warping the case, random shutdowns, circuit board problems etc. It was in for service and repair at Apple 7 times over a period of 8 months. Each time it came back with either the same problem or something worse.
As a businesssman with good negotiating skills and a pleasant low key approach, I could not get them to do the right thing and either repair mine or replace it. I wrote letters that were low key statements of facts, asking for help. I was very reasonable and never difficult or impatient. Yet not a single person I came into contact with would do the right thing and take care of me as a customer. The computer became completely useless and unusable.
So I ended up losing thousands of dollars both on the price of the computer as well as my time and effort in communicating, shipping the computer back and forth to them etc.
I learned once again, that buying a first generation Apple product exposes one to a huge risk, in time, money and frustration.
Nonetheless, just last week I bought another new MacBook Pro. This particular computer is excellent in every way. Just the way the first one should have been. Notice I did not say perfect, as I don't expect perfection and I'm very reasonable. I simply believe that I should get what I paid for in a usable product. This new MBP which I've put a tremendous amount of time on already, is everything that I love about Macs.
So I'm not sour on Apple, even though I have every right to be. If I was not an enthusiast and supporter I would not be on this forum. So please don't get me wrong. I love Apple and it's products. I'm also a very positive person. I am hoping that the iPhone is a big success and the first versions only have minor bugs which are to be expected with a brand new device.